Customer Support Jobs

Customer Support is the cornerstone of any business. It's the primary way customers can interact with a business or brand and make sure their voice is heard. A Customer Support Specialist is the link between the customer and the business, providing not only immediate help but insight into how customers perceive and interact with a brand. An experienced Customer Support Specialist can handle customer queries, process orders, update customer accounts, support loyalty programs, and analyze customer feedback to optimize customer service delivery so that customers get the best experience possible.

Here's some projects that our expert Customer Support specialists made real:

  • Scheduling appointments and providing tech support
  • Verifying customer accounts via data research
  • Language interpreters to provide support locally
  • Handling social media interactions with customers
  • Managing merchandise in physical stores
  • Assessing product pricing in foreign markets
  • Responding to customer emails in multiple languages

The ability for customers to have an expertly managed professional support experience not only provides immediate assistance for customers but creates a positive and lasting image of a brand. With Freelancer.com's extensive global community of talented professionals all ready to take on your project, your brand could benefit from the skills of our expert Customer Support Specialists. Post your project today on Freelancer.com and take advantage of all that experts can do for you and your customers!

From 136,669 reviews, clients rate our Customer Support Specialists 4.87 out of 5 stars.
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    I'm in need for a reliable and seasoned customer service lead. Primary responsibilities will include: - Managing customer inquiries specific to our product using the Software Gorgias Experience in providing customer service, especially in the handling of product-related inquiries, is a must. The specific expertise level for product understanding can be considered negotiable, as training will be provided. An ability to quickly grasp product details and functionalities will definitely be a significant advantage. In this role, you will be the front line of support for our customers and a critical part of our company’s customer satisfaction ambitions. Ideal Profile: - Previous experience in customer service management - Exceptional communication and problem-solving skills - Abi...

    $53 (Avg Bid)
    Guaranteed
    $53
    3 entries

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