...16 Queues Call back queues call back request to be saved and served to the agents once the agent is not on call Must 17 Real-time dashboards real-time call data, Interactive dashboards, team data, wait time reports, hold time reports, abandoned calls reports....etc all reports must be on a group level + agent level Must 18 agent status agent status
am currently working with Deloitte as a financial analyst and need some exposure of FP&A as in to clear interview rounds in...need some exposure of FP&A as in to clear interview rounds in finance domain - if you can help me with demo to understand budgeting forecasting variance analysis and MIS reporting etc. will help me in clearing interview rounds.
first part of the work, we are looking for somebody to build a powershell script that will report success or failed windows servers backup to an email address. most of the windows server will be 2012, but moving to 2016 and some still are 2008. we have about 50 windows servers to monitor the backup on, and we would like a report to be sent if a backup
i am using asteriks to analyze my call center data. i would like someone to convert the data into charts that are more user friendly i would like to to know the following information in a colorful chart and excel spreadsheet Total talk time Total talk time per day of the week What day averages the most calls (how many calls) what days average the lowest
...online adult professional license courses, which are required to be reported to the state. But right now, we have to use a tool and manually upload a file to the state tool to report our completions and then the state of Florida emails us a confirmation back. We have a MYSQL database and a PHP website that uses Captivate courses for our students. I need
Need to build powerful dashboards in splunk . Should be excellent in writing complex splunk queries Need it for Restful webservices project where we track requ...send me a draft presentation of your dashboard so that we can get an idea how efficient you can make it look in splunk. (Impt) Its a long term project . Should be willing to work remotely .
...Adobe Air application which is a locked down form that pushes data to a .xml file upon the desktop. I would like to create a dashboard which takes the .xml data and converts it to a series of charts. I envisage a webpage opens in google chrome that takes the local .xml file and parses the data onto a series of charts. I think it should be simple enough
I need an excel expert to help write some code for the attached excel sheet 1. Imp Plan - Consolidated tab: Write a script to calculate both the start and end date and time based on the duration in Column D 2. In New Sheet, display completion of tasks in Milestone tab in Graphical format (10% complete, 20% complete, etc and total completion) 3. In New Sheet, display completion of tasks in Backo...
I work for a large behavioral health organization that has sites in 5 states. Most of our states are on Avatar with the last to migrate late winter. We are building an evaluation data collection system to collect primary data across 5 states with several different systems. We need help #1. seamlessly pulling data into our SQL database in an automated
...Customers (AV, Backup, ME etc), we need to have a portal wherein customers can login and generate reports. We already have an internally developed dashboard, which is taking data from Manage Engine and presenting it as a portal; this was developed as ME do not have option to restrict availability graph in the ME portal. The internal Dashboard is having
I am looking for a Project Management and Reporting Modulke , which shall allow to manage Projects, Allocate task, generate Time Sheets, Report Site activities and add site incident report . Would like to have this on web and generate PDF as Reports and send to client and respective project teams
Cushman & Wakefield is searching for a freelancer who is capable of creating a backend solution for our reporting site. Currently the reporting site is running with HTML, CSS, PHP and JS and is only editable through direct HTML files and different variables throughout .js and .php files. The project consists of the following tasks: - Review the frontend
i would to get paper critique for the topic the future of financial reporting: insightsfrom research paper critique
This app and dashboard allows teachers to communicate with parents regarding students performance, events, fields trips etc and also provide termly/weekly/monthly report. This report has a template which is unique per school which can be graded by teachers and approved by the principal(signed) for the parents of the individual students. which needs
I have written some reporting software in Excel 2013, and want to convert the software to Access 2010 minimum, with user sign in. I can send the Excel program once a freelancer has been picked. The idea is as follows: User sign on & user access to certain tables if they are Admin. I can send the Excel program with the password to unlock the worksheet
I have some data from a chat function. I have info about date and time when the message is received, replied and closed. I want to find out: 1. How many hours within work hours (5am-1:30 pm Tues-Sat) it took to reply to the message. This would be how many hours between the dates, but I only want within work hours so this makes it a bit more complicated