Customer Service Jobs

Project Description: Urgent need for customer service support Skills and Experience: - Excellent phone communication soft skills ( Preferably British / American Accent ) - Strong abilities to solve customer claims - Patience and empathy towards customers - Ability to handle high-pressure situations Customer Service Support Needed: - Phone support, Chat Support, Email Support and also place order on behalf of the customer if needed - Providing assistance and resolving customer queries over the phone Operating Hours for Customer Support: - M-F: 10:00AM - 4:00PM EST, Sat: 10:00AM - 1:30PM EST Note: - The ideal candidate should be available during business hours to handle customer queries via phone - Candidate should be freelancer not from any agency or company - Candidate from India wil...

Become a virtual assistant specializing in document verification for our online platform. Your role includes scrutinizing company papers, identifying errors, and maintaining a well-organized digital filing system. Strong organizational skills and a commitment to accuracy are essential in this virtual assistant position.

We are seeking mystery shoppers to evaluate the call center service on different levels. We fund the purchase of a separate mobile number solely for this job ($12). Mystery shopper requirements: 1. Based in UK 2. UK resident with a valid document -- This task will be broken down into the following milestones: // Milestone 1 ($10) - Make an audio recording of a call (5-7 min) - Step 1 - Buy a phone number and create an email for registration. - Step 2 - Receive a call from a company manager. - Step 3 - Ask 3-5 questions, make audio recording. == Deliverables: audio recording in good quality. // Milestone 2 ($20) - Verify your account - Step 1 - Upload your ID photo - Step 2 - Upload proof of address (any utility bill etc.) - Step 3 - Upload your photo with ID == Deliverables: screensho...

I am looking for a sales representative to join our sports agency team. Conduct meetings and presentations via [Removed by Freelancer.com Admin for offsiting - please see Section 13 of our Terms and Conditions]. Explaining our agency and marketing values to high school parents and athletes seeking recruiting help Experience Level: Intermediate Primary Goal: Sign clients to our products and services- custom player websites and recruiting assistance for college scholarship offers. FREELANCER MUST BE ABLE TO READ, SPEAK AND WRITE CLEAR ENGLISH. MUST SEND VOICE SAMPLE WITH ENTRY TO BE CONSIDERED Responsibilities - Representing and promoting our sports agency to potential clients - Building and maintaining relationships with high school athletes and their families - Providing gui...

Project Title: Personal Assistant for China or Hong Kong I am looking for a personal assistant who can assist me with various tasks in China or Hong Kong. Fluency in Chinese is not a requirement for this position. Tasks may include business-related, tourism-related, or personal assistance tasks, depending on the specific needs at the time. The ideal candidate should be flexible and able to work remotely or be physically present in China or Hong Kong, depending on the task requirements. Skills and Experience: - Strong organizational and communication skills - Ability to handle various tasks and prioritize effectively - Familiarity with the local culture, customs, and surroundings in China or Hong Kong - Proficiency in English is preferred, but not mandatory - Previ...

Job Title: Virtual Assistant - Real Estate Lead Generation Specialist Job Description: We are seeking a highly motivated and organized Virtual Assistant with a passion for real estate to join our team. The primary responsibility of this role is to identify and connect with motivated sellers in the real estate market. The successful candidate will play a crucial role in helping us acquire properties within a specified price range and time frame. As a real estate investor, my primary focus is on identifying valuable investment opportunities and acquiring properties within specific parameters. To enhance the efficiency and effectiveness of this process, I am actively seeking a dedicated and highly motivated Virtual Assistant to become an integral part of my team. This role requires a stron...

Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome the perennial lack of data (let alone quality data) to support effective decision-making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Arrive at the location at least one hour before the appointment with the subject company and make sure you have arrived at the correct location. • Take pictures of the subject company and its vicinity, as per Confirm...

We are part of a worldwide network providing drug testing services. We have a presence in multiple countries. Our client wants us to conduct drug testing around Mount Colah, 2079 Australia. We will train you on how to do it and provide the necessary supplies and tools. You will have to either go to the client's residence or office to collect the provided urine sample or rent a meeting room to host the session. Meeting room rental costs will be borne by us. Thereafter I will guide you on how to perform the testing hygienically and you will send us the result. We will compensate you for every test done. This is a long-term project and we will hire you for the long term.

Project Title: VRBO Customer Support Customer Support Type: - Phone Support - Email Support - Live Chat Support Training and Knowledge Requirements: - Basic training is sufficient Hours of Support Needed per Week: - 10-20 hours Job Description: We are seeking a customer support representative to handle administrative tasks for our VRBO platform. The ideal candidate should have experience in providing phone, email, and live chat support to assist our clients with their inquiries and concerns. Basic training will be provided, so no extensive training or specific knowledge requirements are necessary. The candidate should be available to work 10-20 hours per week to ensure prompt and efficient customer support. Excellent communication skills and attention to detail are essential for this r...

I am seeking a responsible individual to provide support and assistance to a patient with a critical and life-threatening disease. The freelancer will be required to accompany the patient to doctor visits on a daily basis. Specific Instructions: - In-person availability is essential for this role. - The freelancer must have a keen attention to detail and the ability to ask relevant and curious questions to the doctor. Qualifications: - At least a graduate in any field. - Proficiency in calculations and common sense is crucial for this role. - Observation skills Overall, I am looking for a dedicated individual with prior experience in managing projects of any kind (any field), and someone who believes in sticking to the processes and practices, and builds them up as the projec...

freelancer Bidder We are looking for a long-term freelancer to join our team. We need a skilled individual who can handle various tasks with clients Skills and Experience: communicationwith all clients we have social media agency so we want to work on freelancer website and we need person which handle all clients and bidding Fluency in multiple languages is a plus. Budget and Timeline: - Budget: We have a flexible budget and are willing to discuss compensation based on skills and experience. - Timeline: As this is a long-term position, the timeline for completing each project will vary. We are looking for someone who can work efficiently and meet deadlines. If you are a talented freelancer with a diverse skill set and are looking for a long-term opportunity, we would love to hear f...

i have case study for job offer i need someone to help me on things 1. Based on the attached, you must create score cards for all agents. 2. Based on the score card, you must create action plan & PIP to enhance missing KPIs ( CSAT, AHT, FRT). 3. You can create the plan in a way that best reflects their skills as supervisor and style of thinking.

We are seeking a skilled and reliable Virtual Assistant to join our team at The Reliable Solutions Company, LLC. This is a permanent position for someone who can effectively handle email correspondence, respond to texts, make calls, and manage various administrative tasks. The ideal candidate should possess excellent communication skills, attention to detail, and the ability to work independently. Responsibilities: Email Management: Respond to emails promptly and professionally. Organize and prioritize emails for efficient communication. Text Responses: Handle text messages promptly, conveying information accurately. Phone Calls: Make and receive calls on behalf of the company. Provide information and assistance as needed. Administrative Tasks: Assist in various administrative duties...

I am seeking a USA package forwarder who lives in any one of these states (California, Texas, Illinois, Ohio, Michigan, Florida and New York) who specializes in international shipping. I prefer DHL/FedEx as the shipping carrier for the packages, and will need assistance with any type of items being shipped. This means that the forwarder should have experience dealing with items of varied sizes, weights and shapes, along with any additional custom documentation needed. The forwarder should also be able to provide specialized services such as reshipping within the US. I am looking for a forwarder who can provide fast, reliable, and secure shipping solutions. I need someone on the mainland USA to receive packages, that can only be delivered within USA. I then need this product repacked (su...

Project Title: VRBO Customer Support Customer Support Type: - Phone Support - Email Support - Live Chat Support Training and Knowledge Requirements: - Basic training is sufficient Hours of Support Needed per Week: - 10-20 hours Job Description: We are seeking a customer support representative to handle administrative tasks for our VRBO platform. The ideal candidate should have experience in providing phone, email, and live chat support to assist our clients with their inquiries and concerns. Basic training will be provided, so no extensive training or specific knowledge requirements are necessary. The candidate should be available to work 10-20 hours per week to ensure prompt and efficient customer support. Excellent communication skills and attention to detail are essential for this r...

Title: VRBO Customer Support Summary: We are seeking a customer support specialist to handle administrative tasks for our VRBO (Vacation Rental By Owner) platform. The ideal candidate will have experience in providing phone, email, and live chat support to assist customers with their inquiries and concerns. Responsibilities: - Handle incoming customer inquiries and provide timely and accurate responses - Assist customers with booking and reservation-related issues - Resolve complaints and conflicts in a professional and courteous manner - Collaborate with other team members to ensure customer satisfaction - Maintain a high level of knowledge about the VRBO platform and its features Skills and Experience: - Proven experience in customer support, preferably in the vacation rental or hospi...

I am looking for a skilled social media content creator who can also serve as my personal assistant. The ideal candidate should have experience in creating engaging videos specifically for Instagram and tik tok Skills and Experience: - Proficient in video editing software and able to create high-quality videos for social media platforms - Knowledge of Instagram's algorithm and best practices for organic reach - Ability to brainstorm and execute creative video ideas that align with my brand - Strong organization and time management skills to meet weekly content creation and posting deadlines - Excellent communication skills to collaborate with me and understand my vision for the content - Familiarity with social media analytics and the ability to track and measure the performa...

I am looking for a freelancer to assist with Flipkart packing jobs. The ideal candidate should have experience in packaging products into boxes and should be able to work for more than 8 hours per day. Specific tasks for this project include: - Sorting and categorizing products - Packaging products into boxes - Labeling and sealing boxes The products that will be packed include electronics, clothing, and fragile items. If you have experience in packing and are able to work for more than 8 hours per day, please bid on this project.

I am looking for a virtual assistant to assist me with customer service tasks for my personal needs. I anticipate needing assistance for more than 20 hours per week. Ideal Skills and Experience: - Strong communication skills - Excellent problem-solving abilities - Experience in customer service - Ability to handle multiple tasks and prioritize effectively - Proficiency in using virtual assistant software and tools - Attention to detail and ability to follow instructions accurately - Ability to work independently and meet deadlines - Flexibility and adaptability to handle changing requirements Tasks: - Responding to customer inquiries and providing support via email or chat - Handling customer complaints and resolving issues promptly and professionally - Managing and organizing customer ...

NFT Whitelisting Task Looking for someone with experience in getting whitelisted for NFT projects with good socail skills The purpose of this role is to help me get onto NFT whitelists for upcoming NFT drops. I will provide you the list of projects I need whitelist for . Tasks required to get whitelists vary from project to project but can involve tasks such as: Talking and engaging in the discord community to level up Helping out others in the discord community Retweeting social media/tagging friends on twitter etc Winning quizzes or games in the discord Winning flash giveaway contests in the discord Various other tasks that vary with each projects

We are seeking a highly motivated and results-driven Freelance Sales Representative to join our dynamic team. As a Sales Representative, you will be responsible for cold calling potential clients and closing deals for our web development services. This is a commission-based position, and successful candidates will earn a commission for each deal closed, with a target deal value starting at $750. Responsibilities: Prospecting and Cold Calling: Identify and reach out to potential clients in the USA, UK, and Canada. Utilize effective cold calling techniques to introduce our web development services. Build and maintain a pipeline of potential leads. Sales Presentations: Conduct virtual or phone-based meetings to present our web development offerings. Clearly articulate the benefits and val...

I am looking for a virtual assistant based in Italy to help me with scheduling appointments with distributors that we will supply to. The ideal candidate should be available to work in European time zone and be able to dedicate 10-20 hours per week to this project. Tasks: - Cold calling distributors from our data base - Scheduling appointments for zoom meetings - Be present in all zoom meetings for translation between both parties Skills and Experience: - Strong organizational and time management skills - Excellent communication skills - Attention to detail -Motivated to make calls and transact deals - Proficient in using scheduling software and tools - Familiarity with Italian business culture and etiquette

I am looking for a virtual assistant based in Japan to help me with scheduling appointments with distributors that we will supply to. The ideal candidate should be available to work in Japan time zone and be able to dedicate 10-20 hours per week to this project. Tasks: - Cold calling distributors from our data base - Scheduling appointments for zoom meetings - Be present in all zoom meetings for translation between both parties Skills and Experience: - Strong organizational and time management skills - Excellent communication skills - Attention to detail -Motivated to make calls and transact deals - Proficient in using scheduling software and tools - Familiarity with Japan business culture and etiquette

I am looking for a virtual assistant based in the UAE to help me with scheduling appointments with distributors that we will supply to. The ideal candidate should be available to work in the UAE time zone and be able to dedicate 10-20 hours per week to this project. Tasks: - Cold calling distributors from our data base - Scheduling appointments for zoom meetings - Be present in all zoom meetings for translation between both parties Skills and Experience: - Strong organizational and time management skills - Excellent communication skills - Attention to detail -Motivated to make calls and transact deals - Proficient in using scheduling software and tools - Familiarity with UAE business culture and etiquette

I am looking for a virtual assistant to organize meetings for me in Outlook. I have the contact list of the names and the area for the meetings to be organised. It is making appointments with doctors. The assistant will be calling the reception to book an appointment with doctors; will only be speaking with the receptionist The volume of meetings will depend on the location and how many clients are in each of those areas but they will need to make sure there is enough time between each appointment. Most likely between 3-5. They will need to be able to speak very good English, or even English to be there first language

I am looking for a freelancer who can assist with a cold calling campaign targeting the B2C market. The goal of this campaign is to generate warm leads for our business. Skills and experience required: - Strong cold calling skills and experience in the B2C market - Ability to effectively and professionally communicate and engage with potential customers - Familiarity with lead generation strategies and techniques - Attention to detail and ability to accurately record and update lead information Additional details: - I already have a script for the cold calling campaign, so the freelancer will not need to develop one. However, they should be able to adapt and personalize the script as needed. - The freelancer will be provided with a list of potential customers to contact. - Regular commu...

NFT Whitelisting Task Looking for someone with experience in getting whitelisted for NFT projects with good socail skills The purpose of this role is to help me get onto NFT whitelists for upcoming NFT drops. I will provide you the list of projects I need whitelist for . Tasks required to get whitelists vary from project to project but can involve tasks such as: Talking and engaging in the discord community to level up Helping out others in the discord community Retweeting social media/tagging friends on twitter etc Winning quizzes or games in the discord Winning flash giveaway contests in the discord Various other tasks that vary with each projects

Looking for an Expert Indian Chef for a Long-term contract from Anand Gujarat Cuisine: all Indian cuisine Skills and Experience: - Expertise in preparing various Indian dishes from different regions - Extensive knowledge of Indian spices and flavors - Ability to create authentic and flavorful Indian dishes - Strong understanding of Indian cooking techniques and traditions - Experience in working in a professional kitchen setting - Ability to handle large-scale events and cater to a diverse range of dietary preferences - Excellent organizational and time management skills - Ability to work well under pressure and meet deadlines Duration: Long-term contract Note: Please provide samples of previous work or a portfolio showcasing your expertise in Indian cuisine.

WANT A PERSON FOR FRONT DESK < FACE TO FACE IN NEW YORK CITY TO HANDLE STORE CUSTOMERS

Currently, VA had a family emergency thus we had to part ways. Duties of VA entailed: 1. Answering phones, selling new leads, following up, doing estimates based on the software 2. Data entry for management and staff 3. Working from 8 AM to 5 PM EST USA Need very good English. Need someone who has experience in the house cleaning industry. Ideally, able to operate HighLevel Software & Maid Pad.

Hello! I am looking for people who can host a small network unit in India. Requirements - 1. Ethernet connection with a speed of atleast 10mbps (fibre or ADSL) 2. 24x7 electricity 3. Good network coverage at your location. Locations - Chennai Hyderabad Lakshadweep Indore Ludhiana Guwahati Patna Faridabad Shimla Srinagar Guwahati Dehradun Asansol *** For hosting this unit, you will be paid 45 euro each month. Its easy money! Just need to power this small unit and earn around 4k inr just like that. Drop your details if you are interested, thank you!

Going on 9th business year. We buy diabetic supplies from the public . No pharma or any liquids or injectables . Customers sell supplies they no longer want, you evaluate supply by brand, expiration date . and wear and tear, pay customer. This is an ongoing part-time , 2 hrs per day , 5 days per week , $250, flat

Assistance Needed: Spanish Language Test for Customer Service Team Hello, I hope this message finds you well. I am reaching out to you because I am in need of assistance with conducting a Spanish language test for my Customer Service team. I recently hired a team of 6 individuals who will be working in my company, and I want to ensure their Spanish language skills are evaluated accurately. However, I personally do not have proficiency in Spanish, which is why I am seeking your help. Here's what I require assistance with: - Conducting the Spanish language test for my Customer Service team: - Evaluating their listening comprehension skills by reviewing audio clips and summarizing passages. - Assessing their reading skills through reading passages and comprehension qu...

Looking for consultant to recruit 50 freelancers for a new freelancing marketplace. Required freelancers should have one of the following expertise -Website development -Digital marketing -Virtual assistant

We're looking for people who speak French, German, English, or Spanish fluently and are interested in showing travelers around to discover the beautiful (and hidden gem) sides of Copenhagen. We want to find people who love the city, enjoy meeting new people, and share the culture and experience of the city. We are not closed to only professional tour guides, historians, or experts. We want people who can engage a great conversation with travelers and show them around as if they were friends.

i have a few list of contact number that need to follow up by call. the script for the conversation is ready. need local virtual assistant

I am seeking researchers in Hamburg, Germany to conduct market research for a bar audit. The ideal candidate should have good communication skills. You will have to own and android mobile device in order to be eligible for this project. You will visit 20 bars in the city of Hamburg every month and the payment for this project is €200 (per month) In each bar you will assess 1 product using our app that you will download on your phone. Product costs will also be covered at the end of the project. Training material will be provided before the project begins. Please Note: You must be available to complete the project within 10 days of every month. A start date and deadline will be provided every month. Specific requirements for the project include: - Conducting bar audits ...

We are searching a person for Part Time Job (4 hours a day) at the supermarket, $15 per hour. We can verify that the person spends 4 hours in the supermarket taking photos of products. That means $60 dollars for each day, $360 the week. This job involves going to a supermarket and taking photos of products (3 photos for each product). You'll only need a basic cell phone camera without editing photos. See attached sample photos. A list of product categories will be provided and there is no limit to the number of products to be shipped. If you are interested, leave a message and I will give you more information.

Virtual Assistant Needed for Diverse Business Group Tasks: - Administrative tasks - Social media management - Data entry Duration: - Will be needed for 24 months Preferred method of communication: - Phone Ideal Skills and Experience: - Excellent organizational and multitasking abilities - Strong communication skills, particularly over the phone - Proficiency in administrative tasks and data entry - Experience with social media management - Attention to detail and accuracy in work - Ability to work independently and meet deadlines

We are looking for someone to perform an in-person audit at a testing center in Munich. This audit is being conducted to assess if the staff on site is following the rules and regulations and are monitoring test takers to ensure there is no cheating going on. This is a great opportunity to help improve standardized test administration. We provide full training. Date is flexible, pays for 2 hours but you are only required to be on site for about 45 minutes. Please let me know if you are interested. ***PLEASE NOTE: Once you are booked the audit cannot be postponed or assigned to a different freelancer.***

Virtual Assistant Needed for Diverse Business Group Tasks: - Administrative tasks - Social media management - Data entry Duration: - Will be needed for 24 months Preferred method of communication: - Phone Ideal Skills and Experience: - Excellent organizational and multitasking abilities - Strong communication skills, particularly over the phone - Proficiency in administrative tasks and data entry - Experience with social media management - Attention to detail and accuracy in work - Ability to work independently and meet deadlines

We are looking for someone to perform an in-person audit at a testing center in Brighton & Hove. This audit is being conducted to assess if the staff on site is following the rules and regulations and are monitoring test takers to ensure there is no cheating going on. This is a great opportunity to help improve standardized test administration. We provide full training. Date is flexible, pays for 2 hours but you are only required to be on site for about 45 minutes. Please let me know if you are interested. ***PLEASE NOTE: Once you are booked the audit cannot be postponed or assigned to a different freelancer.***

Hello Freelancers, We're looking for customer support agents to join our team. Duties: - Taking Calls - Helping customers to place orders - Helping customers to locate their packages - Solving issues with customers - Order status - Answering emails Time Zone: Atlantic Standard Time Working Shifts: Saturdays and Sundays - From 9:00 am to 4:00 pm This is EXCLUSIVELY for a long-term position. Good luck!

I am seeking researchers in Stockholm, Sweden to conduct market research for a bar audit. The ideal candidate should have good communication skills. You will have to own and android mobile device in order to be eligible for this project. You will visit 20 bars in the city of Stockholm every month and the payment for this project is €200 (per month) In each bar you will assess 1 product using our app that you will download on your phone. Product costs will also be covered at the end of the project. Training material will be provided before the project begins. Please Note: You must be available to complete the project within 10 days of every month. A start date and deadline will be provided every month. Specific requirements for the project include: - Conducting bar audi...

I am looking for a consumer to conduct a store audit in Rio de Janeiro . -The project in a nutshell: -All information will be captured via our company's App that has to be downloaded by way of a link emailed to the successful candidate. -Visit 12 supermarkets in Rio, addresses will be provided. Assess packaging of products for our client, products include baby diapers, feminine hygiene products, kitchen paper and toilet paper. -10 samples per a product has to be assessed. E.g Product A is baby diapers, 10 of these will have to be looked at closely for defects. -If samples are good no photos are required, if samples have defects photos are required showing the defect clearly. -No products need to be purchased. -Good quality photos are essential. -Photos are required of the s...

Pre Employment Vetting (New Jersey) Background Checks Required: - Employment Verification Report Format: - Specific format required Deadline: - Completion of vetting process within 1 week Ideal Skills and Experience: - Experience in conducting employment verification background checks - Familiarity with New Jersey employment laws and regulations - Attention to detail and ability to accurately gather and analyze employment information - Strong organizational and time management skills to meet the 1-week deadline

Looking to hire male and female actors in new delhi

Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...

Job Opportunity: Virtual Assistant at The Call Center Doctors Location: Remote About The Call Center Doctors: The Call Center Doctors is a leading company specializing in creating world-class, turnkey call centers. We pride ourselves on our innovative approach and commitment to excellence, delivering top-tier service and solutions to our clients. As we continue to expand, we are in search of a highly motivated and skilled Virtual Assistant to join our dynamic team. Position Overview: We are looking for a highly organized, proactive Virtual Assistant to provide comprehensive administrative support. This remote role is pivotal in managing various day-to-day operations, including calendar management, scheduling, email correspondence, and conducting research, among other tasks. Key Respons...

For our portfolio of short term rentals (airbnbs) and Boutique Hotels we are looking for a Virtual assistant. The properties are located in Puerto Rico and North Carolina. Requirements: - available 5 days a week (also weekends) - English native speaker - good Spanish - very familiar with Google Office, Gmail - fast typer - good multi-tasking skills - good conversational skills - fast learner - diligent & good critical thinking - must have Smartphone with good cellphone service - must have good internet service