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An Australian property management firm is looking for a Home-based [Spanish & English] Bilingual Customer Support Representative who can provide excellent customer service experience to its customers. Successful applicant will be required to commit at least 20 hours per week and may increase depending on work volume. Qualifications : • At least 1 year experience as [Spanish & English] Bilingual Customer Support Representative • Excellent verbal and written communication skills in English and Spanish • Experience in handling Property Management, Property Maintenance or Property Leasing account is a plus • Knowledge in utilizing PropertyTree [Property Management Software] is a plus Requirements : • Desktop or Laptop • At least 3Mbps Internet Speed • Back-up Internet Connection • Noise-Cancelling Headset • Webcam • Quiet Workplace
Please bid your per month amount! I need a 24/7 team that can answer Airbnb emails within 30 minutes. Will provide answers to use. Receive only around 30 to 90 emails a month so this is pretty Aimple. The rest are automated
Hi dear am Jason, human resource manager, Atlantic LED, a dynamic, fast-growing company is seeking to recruit. We are looking for a detail-oriented individual with superior organization and communications skills. Ideal candidates will work well with a team, have a task-oriented mentality, and possess excellent customer service skills. We are looking for a Virtual Assistant to provide administrative support to our team while working remotely. As a Virtual Assistant, you will perform various administrative tasks, including answering emails, scheduling meetings and making travel arrangements. I love someone who is hardworking, intelligent, smart ,passionate and faithful to the task at hand.
I am looking for only US-based freelancers for virtual assistants. Please apply only if you are a male and independent freelancers in the US. Thanks
JOB DESCRIPTION: [login to view URL] is an online retailer of high-end specialty food products within the United States. We are looking for a customer support and order management specialist for [login to view URL] in a work-from-home position. Overall, your responsibility is to make sure customers are happy and orders are being fulfilled and processed properly. Some of your primary responsibilities include: • Answering the phone and taking phone orders from customers • Answering questions customers may have regarding our products and usage • Addressing problems with orders and customer complaints • Managing the flow of orders through the fulfillment process • Importing orders from 3rd party sites into our system • Adding new products to our website • Processing end of day invoices and shipping invoices • Requesting adjustments from suppliers for overcharging on products • Processing claims with FedEx for miss shipments • Managing our Amazon store front day to day operations • Additional support tasks as required JOB REQUIREMENTS / REQUIRED SKILLS: • You must have a happy, pleasant demeanor and talking voice, and stay calm under pressure. • This is a work from home position, so you must have a noise free place to work at that does not cause you to be disturbed during the day. • High speed internet must be available where you will work, with a minimum of 5 Meg upload speed and 20 Meg download speed. • You must be fluent with speaking, reading and writing English, as you will be doing this constantly. • You need to have a basic understanding of and have Microsoft Word, Excel and Outlook applications WORKING HOURS: • Normal working hours are Monday – Friday, 8:00 am – 6:00 pm eastern United States time, 1 hour break. • From November 10 through December 31 you will also need to work from 10:00 am – 4:00 pm on select Saturday’s and Sundays during this period. HOW TO APPLY: Please send us your resume and salary requirements. Please do not apply unless you are fluent in reading, writing and speaking in English. An over the phone interview will be scheduled for selected candidates.
Need VAs for general assistance, data entry, content writing, marketing, and sales assistance. Please note the systems you've worked with, if you have familiarity with CRM systems, and the hours you are available. Job Roles will consist of the following tasks (not all, depends on your experience): - Excel update - Research online for contacts, leads, and companies - Updating CRMs with data - Data entry in excel, CRMs, or marketing automation - Content proofing/writing - Social media assistance - Email management and assistance - Client communication - Project management This requires general help and assistance for directors, and executives on multiple teams. Depending on your experience, and technologies you're familiar with - we'd like to help you fit into a team that works best for you.
Seeking experienced telemarketer for company in the exhibition industry - Contact potential clients and set up appointments for our consultants (no sales required) - Script and call lists provided - Experience essential - Own phone and computer required (plus internet connection) - Must come to our office in Bondi Junction for a short training session then work from home - References from similar roles will be well regarded
Please do apply if you are in Hong Kong on the 6th, 7th and 8th of June and have an excellent command in English. I will be visiting Hong Kong between the 6th and 8th of June for the IAAPA Expo taking place at the Hong Kong convention and exhibition centre. As there are many exhibitors I will not be able to meet all of them and would like someone to meet with the list I provide and collect their visiting cards. I will also be there during the Expo. The job is actually pretty simple and I can explain more (Removed by Freelancer.com admin).
ROLES OF EMPLOYEE Whereas EMPLOYER is involved with Health Insurance and Medicare Supplement Telemarketing and recruits Call Center Agents ,EMPLOYEE will be Working to create and Provide Call Center Solutions including Outbound Calling VICI Dialer, Configuring Agent softphones with the Dialer and Integrating Voip Calling Minutes with the Dialer for Optimum Outbound Calling Conditions. EMPLOYEE may be required to train agents how to do a 3 Way Call Transfer using the Dialer and Give them VICI Dialer Login Credentials for Agent Login to Vici Dialer EMPLOYER will provide Dedicated Server, Voip Minutes providers as requested by EMPLOYEE for his work. EMPLOYEE will access the Server for the EMPLOYER’S Business Purposes Only and with his Permission in written. EMPLOYEE will have a working Time from 9am EST or earlier to 5pm EST from Monday to Saturday every week ensuring Uninterrupted Outbound Calling for Telemarketing Agents Recruited by the Employer. Under Emergency Conditions EMPLOYEE can take a break with written notification EMPLOYEE will upload Leads OR Telemarketing Lists provided by EMPLOYER into the Dialer and segregating them as per Time Zones in the United States. Telemarketing Lists being Confidential information cannot be used by EMPLOYEE for any other Purpose other than using for Telemarketing By EMPLOYER’S Agents and will never share such Databases with anybody within the [login to view URL] will also never Ping or Access the Server without Permission from the EMPLOYER Remotely unless authorized in written documentations. If Found doing so EMPLOYER May Terminate the Agreement and Initiate Legal Criminal Proceedings during and after Termination of the Contract. EMPLOYEE will create Dynamic Caller IDs or AC-CID using the Server or Dialer settings making sure Most calls are reached out to Customers and don’t go to automated Voicemails. EMPLOYEE will make sure No Call Drops during Outbound Calling or Live Transfer with Customer to EMPLOYEE’S CallCenter in the United States or Latency in Calls or No Automated Voicemails and the smooth running of the Dialer during the Entire Time of the Calling hours between 9am EST to 6pm EST or as decided by the EMPLOYER. COMPENSATION EMPLOYEE will get a Monthly salary of 250 on the 30th day of the Date of Recruitment which is at . Salary will be increased after 6 months based on performance.
Hello, We're interested in hiring a full time Mon-Fri (possible weekends) Customer Support Agent for Live Chat & Email (possibly phone). Website Info: Real Estate (Property) Information Company. 2-5 live chats per 24/h on the weekdays and about 1-2 on weekends. 2-3 Emails per 24/h on the weekdays and about 1-2 on weekends. 1-2 Phone calls per 24/h on weekdays usually none on weekends. Hours of work: Mon-Fri NY Eastern Time Zone - 8am-6pm Possibly Weekends too same time frame. Budget: $150.00/momth for Mon-Fri. $200.00/month for Weekends included. $250.00/month if includes phone technical support NOTE: The budget you'll notice is small since we don't receive a lot of technical support. You'll be able to do other work for other clients easily along with our tasks. It's important to note, i'll also be readily available to assist you ALMOST ALWAYS during regular working hours Mon-Sunday. I'll gladly assist where need be with any questions, concerns, or if you need to pass a technical question to me. Requirements: 1. Speak/Write English VERY well and clear. 2. Always be prompt with phone calls, emails, tickets. We typically respond to clients within 2-5 mins of receiving email and within 30secs of live chat. I expect you to do the same. 3. Be willing to learn about our software company and how to utilize the tools to assist clients. Duration: We're looking for a very long term 1+ year relationship. Training: I'll provide all the training for technical support regarding our website. If you ever have any questions on something, you can reach me at anytime during normal business hours and i'll respond typically within 1-5 mins. So I can guide you in handling a client. Additional Info: The majority of technical support/questions from users by live chat and then by email, then phone. Phone support is optional. We currently use "[login to view URL]" for our live chat software. It's very user friendly, simple, canned responses, has everything you would need.