Phone Support Jobs

Project Title: Customer Service Representative (Remote) – Telemedicine (Phone + Email Support) Project Description: We are hiring a remote Customer Service Representative for a fast-growing telemedicine company. We need a candidate who is a confident, clear English speaker with minimal accent and has proven customer service experience handling both phone calls and emails. This role is essential to ensuring patients/customers receive timely, empathetic, and accurate support. Key Responsibilities: Respond to customer inquiries via email promptly and professionally. Handle inbound and outbound calls, resolving issues related to orders, account management, and general questions. Communicate fluently in English with a clear and empathetic tone (Spanish is a plus). Escalate complex case...

I am a Cybersecurity and IT Support professional with 9+ years of experience, and I need my resume professionally optimized for SOC Analyst, Cybersecurity Engineer, and IT Support roles. My experience includes: * Threat monitoring, incident response, and security analysis * Trend Micro EDR, XDR, Email Security, and MDM implementation and support * Cloud security and administration in Microsoft Azure, AWS, and Google Cloud * Network support including LAN, TCP/IP, routers, switches, and firewalls * Laptop, desktop, printer installation, configuration, and troubleshooting * CCTV installation, configuration, monitoring, and troubleshooting * IT infrastructure support, system troubleshooting, and endpoint security Certifications: * Microsoft Certified: Azure Administrator Associate (AZ-104)...

I need a freelance recruiter who is comfortable getting on the phone, engaging cold or warm candidates, and confirming whether they are open to speak with my business directly. Your goal on each call is simple: spark their interest, secure permission for a follow-up call from our team, and capture the best number and time for that conversation. I am not asking for a deep screening on work history, availability, or salary at this stage—just a concise, friendly introduction and a hand-off. Once the candidate agrees, note their preferred callback window and any quick observations that might help my internal recruiter pick up the thread. Deliverables for every successful contact: • Candidate’s full name and best phone number • Confirmed time slot for our follow-...

Seeking for Lead Managers and Acquisition Managers. Lead Manager will have the responsibility of organic outreach and manual prospecting for distressed homeowners. Lead Manager will use provided tool for Skip Tracing addresses for phone numbers. Lead Manager will use provided tool Kixie as Dialer System to automate the process of contacting the distressed homeowners and will be responsible that the 4 pillars check (Motivation, Condition, Timeline, and Price) has passed. The Lead Manager will then add the warm leads to the Podio CRM so that the team can convert them into qualified leads. Acquisition Manager will have the responsibility of who can take the warm leads that the Lead Manager will add to the Podio CRM and the Acquisition Manager will negotiate with the warm leads into signing ...

I’m looking for reliable help keeping my small-business clients engaged and informed. The core of the role is proactive communication and timely follow-ups, and almost all of that happens over the phone. Day to day you’ll be calling clients to confirm project status, answer quick questions, and schedule the next touch-point. After each conversation I’ll need a brief note logged in our shared CRM so I can see exactly where every account stands. At week’s end a concise summary of any pending issues or upcoming deadlines is enough for me to step in when needed. Deliverables • Phone follow-ups completed on schedule • Clear call notes entered in the CRM within the same day • Friday summary report highlighting open items and risks If you’...

I’m looking for reliable help keeping my small-business clients engaged and informed. The core of the role is proactive communication and timely follow-ups, and almost all of that happens over the phone. Day to day you’ll be calling clients to confirm project status, answer quick questions, and schedule the next touch-point. After each conversation I’ll need a brief note logged in our shared CRM so I can see exactly where every account stands. At week’s end a concise summary of any pending issues or upcoming deadlines is enough for me to step in when needed. Deliverables • Phone follow-ups completed on schedule • Clear call notes entered in the CRM within the same day • Friday summary report highlighting open items and risks If you’...

I’m looking for a detail-oriented assistant to take ownership of our entire lead-to-job workflow. Most of our clients still reach out by phone, so clear, friendly English on both inbound and outbound calls is essential. You will handle every touchpoint after the first ring: noting enquiries that come in by SMS, web form or email, qualifying each lead, locking in an inspection time, following up on sent quotes, nudging clients about unpaid invoices, and—once the work is complete—politely requesting a review. Right now I track everything on a series of Trello boards. If you have a smarter way to keep the pipeline visible, I’m open, but you must at least be comfortable living inside Trello from day one. Where I need the heaviest lift is booking inspections. Speed mat...

I’m looking for a detail-oriented assistant to take ownership of our entire lead-to-job workflow. Most of our clients still reach out by phone, so clear, friendly English on both inbound and outbound calls is essential. You will handle every touchpoint after the first ring: noting enquiries that come in by SMS, web form or email, qualifying each lead, locking in an inspection time, following up on sent quotes, nudging clients about unpaid invoices, and—once the work is complete—politely requesting a review. Right now I track everything on a series of Trello boards. If you have a smarter way to keep the pipeline visible, I’m open, but you must at least be comfortable living inside Trello from day one. Where I need the heaviest lift is booking inspections. Speed mat...

This assignment involves conducting a formal employment verification for a candidate based in Cavaillon, France. I will supply the candidate’s signed consent and the employer’s contact information; your role is to reach out directly, confirm the individual’s dates of employment and job title, and document the findings in a concise report. A standard French-language phone or email confirmation with the HR or authorized representative is acceptable, provided the conversation is time-stamped and summarized. I also need a brief English summary for my records. Any supporting screenshots, call logs, or email headers that substantiate the verification should accompany the final report. Turn-around time is two business days once you receive the file. If this initial check runs ...

I’m looking for a detail-oriented assistant to take ownership of our entire lead-to-job workflow. Most of our clients still reach out by phone, so clear, friendly English on both inbound and outbound calls is essential. You will handle every touchpoint after the first ring: noting enquiries that come in by SMS, web form or email, qualifying each lead, locking in an inspection time, following up on sent quotes, nudging clients about unpaid invoices, and—once the work is complete—politely requesting a review. Right now I track everything on a series of Trello boards. If you have a smarter way to keep the pipeline visible, I’m open, but you must at least be comfortable living inside Trello from day one. Where I need the heaviest lift is booking inspections. Speed mat...

I need a reliable partner in Southampton, UK to carry out strict employment verification on a prospective hire. The scope is focused: confirm the individual’s past employment exactly as stated on their résumé. After awarding the project I will share the candidate’s CV and full employer contact details. You will then: • Speak with an authorised representative of the stated employer (HR, line manager or payroll) to verify dates of employment, job title and employment status. • Secure written confirmation—either an official email, a signed letter on company letterhead, or a detailed call log noting the contact’s name, position, date and time of conversation. • Compare the verified information against the CV and highlight any discrepan...

I need a reliable professional who can take over my customer service line and focus solely on answering incoming inquiries. Calls are usually straightforward questions about product availability, basic troubleshooting, and shipment status, but they set the overall tone of the brand, so every interaction must feel warm, clear, and resolved on the first attempt whenever possible. This is strictly phone support—the live chat and email channels are handled internally for now—so you should be comfortable working with a soft-phone or VoIP setup, keeping concise call notes in our CRM, and following simple escalation rules for anything you can’t solve during the first call. Key deliverables include: • Consistently picking up within our agreed-upon ring window &bull...

We are looking for a skilled and reliable Customer Service Representative to manage incoming and outgoing calls, as well as daily customer inquiries via email. Responsibilities: * Handle daily customer inquiries via phone and email * Provide exceptional customer support and ensure high customer satisfaction * Make outgoing calls when necessary (order follow-ups, issue resolution, etc.) * Work within the Shopify platform to manage orders and customer requests Requirements: * Previous experience in phone and email customer support * Experience working with Shopify (required) * Retail customer service experience is highly desirable * English proficiency level B2–C2 (strong written and verbal skills) * Ability to work under pressure while maintaining a professional and calm demeanor ...

We are looking for a skilled and reliable Customer Service Representative to manage incoming and outgoing calls, as well as daily customer inquiries via email. Responsibilities: * Handle daily customer inquiries via phone and email * Provide exceptional customer support and ensure high customer satisfaction * Make outgoing calls when necessary (order follow-ups, issue resolution, etc.) * Work within the Shopify platform to manage orders and customer requests Requirements: * Previous experience in phone and email customer support * Experience working with Shopify (required) * Retail customer service experience is highly desirable * English proficiency level B2–C2 (strong written and verbal skills) * Ability to work under pressure while maintaining a professional and calm demeanor ...

I have a ready-to-use phone script that needs to be delivered in a single, 15-minute call. The sole aim is to convince the listener to take the specific action laid out in the script, so a confident, friendly voice and the ability to follow phrasing exactly are crucial. Here is what you will do: • Place the call at the scheduled time • Read the script verbatim, adapting only tone and pacing to keep it natural. • Keep the conversation within the 15-minute window while ensuring the persuasion points land. You may use your own phone or a VoIP tool such as Zoom Phone, Google Voice, or Skype—whatever gives us a clear connection and allows you to record the session. Acceptance criteria – Call placed at the agreed time. – Script followed without omi...

Bahis şirketinde çalışmak üzere canlı destek veya çağrı merkezi departmanlarına personeller alınacaktır. Yaş aralığı 20-35 Canlı Destek personeli görev tanımı; canlı destek hattına bağlanan müşterilerimize bir bilgisayar üzerinden chat uygulaması aracılığıyla yazılı olarak hizmet vermek. Çağrı Merkezi personeli görev tanımı; markanın müşterilerini veya potansiyel müşterilerini bir bilgisayar üzerinden mikrofonlu kulaklık aracılığıyla arayarak satış yapmak veya ihtiyaçlarına destek sunmak. İyi derecede Türkçe bilmek gereklidir. Uzaktan çalışma modeliyle çalışmaktayız. Haftada 6 iş günü 1 gün haftalık izin hakkı vardır. • Canlı destek için; mesai saati ise günde 9 ...

Uzaktan çalışma sisteminde faaliyet gösteren bahis firmamızın Canlı Destek ve Çağrı Merkezi birimlerinde görevlendirilmek üzere ekip arkadaşları arıyoruz. Genel Nitelikler 20–35 yaş aralığında Türkçeyi yazılı ve sözlü olarak iyi derecede kullanabilen Pozisyon Bilgileri Canlı Destek Personeli Müşterilere bilgisayar üzerinden canlı chat sistemi aracılığıyla yazılı destek sağlanır. Günlük çalışma süresi 9 saattir ve bu süreye 1 saat yemek molası dahildir. 3 farklı vardiya bulunmaktadır. Yoğun dönemlerde ücretli fazla mesai yapılabilir. Maaş sabittir, pozisyon yükselmesi haricinde yılda 2 kez zam uygulanır. Ortalama aylık kazanç eğitim sürecinde 28.500₺, eğitim tama...