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Part time virtual customer service administrator

£2-5 GBP / hour

Closed
Posted about 4 years ago

£2-5 GBP / hour

Hi, I am looking to hire a Part time virtual customer service administrator for property agency maintenance company in UK. The role will be to take calls from tenants and log maintenance issues, book engineers, send out invoices. Also to take calls for our services and to organise payments. Also accounting tasks with billing reconciliation. This will be managed through different software systems which you will be given extensive training on.  There will also be a lot of different administration duties that will run alongside the customer service duties which you must be flexible as this role is very varied.   You must have:  Must have strong clear English skills/ Multi lingual  Must have good organisation and solving skills  Must be a fast learner and a keen attitude  Must have confidence to sell the products as this is a key part of the cleaning customer service role  (training will be provided) Must have fantastic positive customer service skills  Must be highly professional  You must have a quiet environment to receive & make calls  A fast internet connection  Up to date desktop/laptop to be able to manage the software and website packages the companies are run from . Software we use: xero, spareroom, pushbullet, dropbox, invoice home, Signable and we work through Gmail.    This will be 3 days a week role 7 hours a day - Wednesday - Friday 8am – 4pm (UK time) Immediate start
Project ID: 23553359

About the project

49 proposals
Remote project
Active 4 yrs ago

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49 freelancers are bidding on average £5 GBP/hour for this job
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Hi Sir, Able to take direction and continue without any supervision. Working as freelancer since July, 2010 (Check my freelancer profile) and gained lots of experience and skills in the meantime. Able to assist you almost with everything that you need to be done on Web. Some of skills / experiences are: • Data entry / research • Website Management / Troubleshoot • E-commerce Website / eBay Store / Amazon Store Management ( order processing / inventory update / customer query / new product listing) • Customer Support • Web design • Web development • eBay / Amazon marketing / increasing sales I work per day 8-12 hours on my Desktop and almost all other time I stay online on My smartphone so you can get me almost always whenever you need me. I am okay with 40+ hours work per week .. If you have any question / query , please ask. Ready for sample hours. Waiting for your reply. Thanks, Sakib
£5 GBP in 40 days
5.0 (176 reviews)
7.9
7.9
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Hello, I am applying on this post as a Virtual Customer Service Administrator, I have been in customer service, sales and marketing for some clients over 5 years of experience. Kindly check my profile: https://www.freelancer.com/u/EngOsama75?w=f I have a BSc in Computer Science & diploma of Network Administration, so i consider myself the ideal candidate for this position. I also have a quiet workplace, very good internet line so we can make videoconferencing if needed. I can offer you 3 days a week, 7 hours a day GMT time zone, we can go through a test period ( One day, 7 hours for free of charge) Just to prove my proficiency & abilities on the accounting software platforms & this position in general. I am Looking forward to ongoing work so i will be waiting for your positive reply. Thank you Osama
£4 GBP in 25 days
5.0 (20 reviews)
6.8
6.8
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Dear Sir, I am writing to bid for this job of Virtual Assistant. I possess 8 years’ relevant experiences as a virtual assistant. As a freelance virtual assistant, my areas of expertise are Bookkeeping, Accounting, Payroll, Tax Preparation, Data Entry, E-Commerce, document preparation, maintaining files and record keeping. My knowledge of a wide variety of computer programs allows me to easily take on nearly any task I am assigned. I am extremely good on spreadsheets like Excel, Google Sheets, Access, Words, PowerPoint and Others. I have expertise on software such as Xero, QuickBooks, MYOB, Zohobooks, Peachtree, Sage, Shopify, Amazon, E-bay, LoanDesk and Many others. I am a self-starter. So, I’m ready to begin work as your virtual assistant as soon as possible. Thank you so much for your time and consideration. Sincerely, Gopal
£5 GBP in 40 days
4.9 (62 reviews)
6.9
6.9
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Hello, I am Himanshu from First Choice Web. We have over 10 years of experience of working as a virtual assistant. We have worked as a virtual assistant for many businesses where we were responsible for doing office and web researching work, replying to customers' emails, finding suppliers for our clients, keeping track of the orders and reach out to customers to solve their issues, handling our client's team and giving them their daily task, managing financial sheets as well as social media accounts for the companies. We think that we can be the ideal choice for this project. Also, if you want we can do a trial job or an interview if that strengthens our proposal. We are looking forward to discussing the project details with you. Thanks, Himanshu
£3 GBP in 40 days
4.9 (65 reviews)
6.2
6.2
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Hi sir i am very experienced in these kind of jobs i have done many jobs like this before please message me so that we can start work i am waiting for respnose Thanks
£5 GBP in 40 days
5.0 (48 reviews)
5.6
5.6
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Hi I am interested in your project and I do have previous experience in customer support and VA. I am a fast learner and always willing to learn new skills. Looking forward to your reply
£5 GBP in 5 days
5.0 (23 reviews)
5.2
5.2
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Hi, If you're looking for a better virtual team to do Customer Support (Phone, Email, and Chat), appointment setting, cold calling, sales, Virtual Assistant and the like. We are based in the Philippines and we have a top-caliber team for you. We are trusted by clients from the UK, Australia, USA, and Canada by far. Maintaining client relationships for the long term process and giving them a satisfying end result. 10 years in the industry so we know what we are talking about. We build business offshore and connect to your customers online. Send us your interest. Thanks. Best, Paulkem Villacorta
£5 GBP in 40 days
5.0 (1 review)
4.6
4.6
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Hi We are expert in Virtual customer service and administration service. We have 5+ years of experience in property management and Airbnb management. We will handle all property inquiries very professionally and will help you to increase booking ratio. We can help you with daily support between 8 AM to 4 PM UK Time. We will handle all customers inquiries / emails / property management / booking / cleaning / feedback etc. Votiko is established in 2004. Votiko has 45+ superstar telemarketers Team available to provide telemarketing service. At votiko, we have a professional, high performing and vibrant work force. Our values are integral to our success, and they are what differentiate us from the rest. Votiko provides the range of services: The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outboundprovides the best creative, dynamic and cost effective outbound call center solutions. - 24X7 Customer support - Appointment setting service - Cold calling Our professional approach to provide the best inbound call center solutions for companies/organizations results in an increased revenue. - Inbound Sales Services - Enquiry Handling Services - Call Handling service - 24X7 Chat support service - Administartion and Virtual assistant support Whichever you choose, we will do our best! Glad to meet you . Votiko team
£5 GBP in 40 days
5.0 (6 reviews)
4.7
4.7
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Hello there I have seen your project and I can do it because I have good experience in this field. And I have been working for 3 years and if you want you can see my reviews which I have done before here. And I am interested to work with you for the long term if you give me your project and one thing more I am a student of Computer Science and Engineering(CSE) and also a web designer and small web developer. So I think I am the right candidate for your project. Thanks
£4 GBP in 40 days
4.9 (16 reviews)
4.4
4.4
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Hey there, prospective employer. I'm Anastasia and I'd like to join your team as your virtual assistant. I have prior experience in this field and I'll provide exemplary and efficient services. I'm an organized individual who is committed to service and also a fast learner so, I easily adapt to my duties. I do have fast internet connection with an up-to-date computer. Please contact me for further a discussion on your project. Thank you! Best regards, Ana
£8 GBP in 21 days
5.0 (1 review)
4.3
4.3
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HI there, I have read and understood your project requirements. I already have good experience working with Property Management Software . I will be able to work on your project. Please leave a message so that we can discuss more over the chat. Thanks
£4 GBP in 40 days
4.9 (7 reviews)
4.4
4.4
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Hello, I am applying for the position of an assistant in your company. I believe I have the necessary skills required for the position.I am an experienced virtual assistant with over 3 years experience in customer support services. I am fluent in English Language, reliable, available and willing to learn new skills. I am a good communicator with a friendly personality. WORK EXPERIENCES: May 2015 - November 2016; Chat and email support agent, Gionee Nigeria November 2016 - August 2017; Customer service agent, Nokia Nigeria August 2017 - December 2018; Customer service agent, MTN Nigeria. Customer Support Service; Airbnb, Beds24 Live Agent; Bakuri Group Thailand I look forward to hearing from you to discuss further. Thanks.,
£2 GBP in 40 days
5.0 (7 reviews)
4.1
4.1
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Dear Sir / Mam, In relation to the job post, I Pratik Saraogi consider myself to be an ideal candidate for the position. I have been associated with BPO / Call Center industry for almost 9 years now where I have explored many verticals like Inbound & Outbound telemarketing ( B2C & B2B ), Customer Service & support, appointment setting, lead generation, VA jobs, debt collection & consolidation, merchant cash advance etc. I am absolutely fluent in English ( both written & spoken ) and completely proficient in computers. I am technically pretty sound and have worked with various CRM's like SugarCRM, Hubspot etc. to name a few. I have very good knowledge in MS WORD, EXCEL and POWERPOINT and a typing speed of approximately 40 to 45 words per minute. I am professional, punctual and dedicated towards my work. I am someone who is a fast learner and result oriented. I am ready to be interviewed in order to showcase my skills and qualities with an assurance that if hired I would always live up to the employer's expectation. I am ready to start as soon as possible with an availability of more than 40 hours a week. Looking forward to hear from you soon! Thanks and Regards, Pratik Saraogi
£5 GBP in 25 days
5.0 (5 reviews)
3.7
3.7
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Hi, My name is Haroon and I am currently an engineering student at GIKI, Pakistan. I’m HRCA international content writer gold medalist. I’ve worked at At&t marketing call center for 2 years and during that time I learnt the investor-costumer correlation especially when it comes to customer support, information handling and confidentiality. In this modern era where world has become a global village, it's a must to make a difference. With profound knowledge and ample experience of customer support, microsoft excel and email handling I believe completing your task on time would be a piece of cake for me. Message me if you have any questions! I look forward to working with you. Best regards,
£4 GBP in 40 days
5.0 (2 reviews)
2.7
2.7
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Hello, My name is Elizabeth and I will be capable and available 6 days a week to assist you with the duties ranging from attending to your clients and managing company files amongst other administrative duties you might require my assistance with. I'm very fluent in reading, writing and speaking English. I have worked as a virtual assistant and customer service representative. I have experience using software like Microsoft Office Suite, Google Docs, Asana,Podio, Hubspot, Callrail,Ringcentral and various social media platforms like Skype, Instagram, Whatsapp, Youtube, Facebook, etc. I pay strict attention to details and instructions, stay very organized and adapt time management when charged with responsibilities, which enables me to be proactive when required. I'm a very, focused, committed, responsible and reliable individual who makes giving an employer the best results he/she desires my number one priority. I'm open to negotiations on the payment rate and working hours although I will be available to work overtime if required. Please do not hesitate to contact me if my proposal meets your requirements, I'm available to start immediately if hired. Thank you for taking the time to review my proposal.
£5 GBP in 40 days
5.0 (2 reviews)
2.3
2.3
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Hi, I have read your project details and it occurs to me that I am the best candidate for this position as I have a relevant portfolio and skills. Kindly have a look at my profile and if it makes sense, we can discuss the project further.
£3 GBP in 40 days
5.0 (1 review)
1.0
1.0
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Hope you are doing good.I have read your job description and I am sure I am capable of doing it by using my expertise in this field, For any queries, always feel free to ask on whatsapp + 918529442799 Relevant Skills and Experience I have done post graduation in English literature,
£3 GBP in 10 days
0.0 (0 reviews)
0.0
0.0
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Hi, I have experienced being a Customer Care Support Representative and an Admin-Support. Processing data using CRM with my previous employer and it's a BPO. I also have experience with customer interaction, talking and building a great relationship with them under my employer, giving customer empathy and satisfaction. Complying on customers' complaints or concerns, giving superb service to the customer. I also have experience with data entry, data processing, copy and pasting, and typing of data for 3 years in a call center industry. I've been an " Advisor, Operations " before and I can process bulk tasks. Accuracy, quality and, working with a great attitude is my priority. I have the knowledge and experience in Microsoft Office. Message me so we can discuss it. Thank you!.
£4 GBP in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, I have 8 years of customer support experience. I handled an online specs frame company support line (U.K company) an online traffic school support line (U.S company), an online tobacco company sales support line (U.S company), internet service provider technical support line (an Australian company). I have all the basic requirements to handle support lines like reliable and high-speed internet connection.
£5 GBP in 5 days
0.0 (0 reviews)
6.6
6.6
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I understand your requirements and I am the best for this job because I provide services as a freelancer. I can and I will love to do your project. Customer satisfaction is my first priority. I also have experience in such projects and having good typing speed which can be helpful in our work. Your project will be ready within time and more accurate that will make you satisfy.
£2 GBP in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED KINGDOM
Dartford, United Kingdom
5.0
5
Payment method verified
Member since Jul 7, 2018

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