Help Center editing and writing

Closed Posted 5 years ago Paid on delivery
Closed

We are building out a new help center for our site, which serves more than a million people per day. We have existing FAQs, but it's time to rewrite/update and create new help articles. Our customer service team would like someone less familiar with our site to read over the current help content and find the problems -- what is unclear? what needs more detail? what are we missing? -- and then help us rewrite and add content.

You will coordinate via Slack with our customer service manager to update and add articles on our Zendesk platform.

You must have:

- experience writing help content for web users

- American English fluency

- excellent interpersonal communication skills

- availability during regular business hours in California (Pacific time)

We will start with a small paid project to review one help section to evaluate candidates, and then move on to the larger project.

Article Rewriting Article Writing Content Writing Copywriting Editing

Project ID: #17742584

About the project

25 proposals Remote project Active 5 years ago

25 freelancers are bidding on average $30/hour for this job

zohaab85

Hi, Subject: My proposal is related to writing an article/content of FAQs for the existing websites. I am a qualified content writer with the desired skill set to perform this task efficiently and deliver you a t More

$25 USD / hour
(612 Reviews)
8.5
moizdzo3l

Hello, I’m interested in your job post of rewriting and editing. Also, I understand your requirement for a well-versed and believe that I am the type of person you’ve been looking for. I have over 7 years of experie More

$22 USD / hour
(312 Reviews)
7.8
CRBW

Respected dear, Greetings for the day, I have read your whole project portrayal. As I have already completed this type of projects with full of attention. I am a professional and quality More

$20 USD / hour
(370 Reviews)
7.3
MikeD21

Hello, this is Mike here. I have just read your project description. You need to write some content. I am fully committed to producing quality results and delivering unique content that makes you stand out from your c More

$20 USD / hour
(279 Reviews)
7.5
kaithjames1219

Hi there I Iqra a dedicated freelancer from the UK serving the freelance community for best quality with dedication. I have been writing professionally for the better part of a decade, taking the ideas, concepts, and t More

$20 USD / hour
(109 Reviews)
6.4
Dorthy24

Hello, I consider myself a skilled writer that strives to make the customer happy and completely satisfied. Since I have excellent grammar and spelling capabilities, I am able to determine the concept that is trying to More

$22 USD / hour
(116 Reviews)
6.6
RadhikaGupta1

Hi! Hope you doing fine! I have read your project description completely and understand your requirements. I have already edited and proofread over 20 thousand articles and completed around 30,00,000 words for various More

$15 USD / hour
(175 Reviews)
6.5
Devizz

"Hello, I offer any kind of editing/rewriting/proofreading and complete them expertly ready within short time. I will ensure a plagiarism free article. Plagiarism is generally grounds for failure of a course and can l More

$22 USD / hour
(63 Reviews)
6.0
Conepoint

Hi there, I am a recent graduate from SOAS University London and completed my bachelors in Business Administration from University College London prior to that, I assure you that the quality I will provide, if not exce More

$210 USD / hour
(44 Reviews)
5.9
VirtualBrainInc

Hello, I have briefly read the description on Help Center editing and writing development, and I can deliver as per the requirements, however, I need us to discuss for more clarity on the details, deadline, and budget More

$22 USD / hour
(36 Reviews)
6.0
DillonXander

"Hello, Having been an English teacher at a University, I understand how important it is for immaculate proofreading, especially for our students who are submitting Masters and PHD dissertations. Perfect grammar skil More

$22 USD / hour
(62 Reviews)
5.9
HelenALira

Hi Helen here! As an article writer, I posses vast experience providing unique, plagiarism free material. I can offer experience and skills in many areas. I am knowledgeable in writing, marketing and web skills. I c More

$27 USD / hour
(32 Reviews)
4.9
Mathenam

"Hello, My writing composition extend to numerous disciplines which includes, but not limited to, articles, blogs, books, reviews, web content and sales & marketing copy. With my flexibility, depth of knowledge and ex More

$22 USD / hour
(24 Reviews)
4.8
MaiRess

Hi! I am Fatima Ali. I read through the job details carefully and I am absolutely sure that I can do the project very well. I excel in both writing and proofreading. Having a strong command of the English language, More

$22 USD / hour
(12 Reviews)
4.4
MikeDee101

Timely delivery Plagiarism free Grammatical Relevant Skills and Experience Copy writing Article writing Content writing Ghost writing

$22 USD / hour
(0 Reviews)
0.0
hrawriting

Although I work full time I work in the United Kingdom so am available during your working hours. I am responsible for writing the process documents at my workplace and therefore think I am particularly qualified to as More

$27 USD / hour
(0 Reviews)
0.0
Sunnyraph

We are building out a new help center for our site, which serves more than a million people per day. We have existing FAQs, but it's time to rewrite/update and create new help articles. Our customer service team would More

$22 USD / hour
(0 Reviews)
0.0
Scrollwriter

I have a great deal of experience teaching English communication skills at the university level, as well as having been engaged in publishing and editing different types of contents.

$22 USD / hour
(0 Reviews)
0.0
FashionStories

Content creator with advanced professional skills in the english language. Communicating on a daily basis in the english language. Easy going and a nice guy!

$27 USD / hour
(0 Reviews)
0.0
cristinaramloch

Dear Sir/Madame, I am writing to apply for the position of Project Manager as you have advertised. I am a fast and reliable worker with a keen eye for detail and I am very grateful for the opportunity to progress. I More

$22 USD / hour
(0 Reviews)
0.0