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HOSTED/CLOUD Based CUSTOM IVR (PHARMACY)

$250-750 USD

Closed
Posted about 6 years ago

$250-750 USD

Paid on delivery
On Premise – Cloud Based Hosted IVR =============================== HOSTED IVR should provide a feature-rich pharmacy adherence platform that fully integrates Inbound IVR and Star Adherence outbound communication as part of patient, pharmacy, and prescriber services. Next generation platform engages patients with the ease and choices that are in demand: 24/7 access to the pharmacy via telephone, internet/browser, and mobile devices. Inbound IVR With the goal of providing a unique and meaningful experience to every caller, the Inbound IVR functionality or module, under HOSTED IVR platform Additionally, being able to offer cloud-based, centralized and on-premise installations allows HOSTED IVR to fit into any pharmacies environment. Auto - Attendant A service that helps to maximize pharmacy productivity. For those pharmacies that want all callers to be answered on the first ring 24 hours a day, 7 days a week. Auto - Attendant should offer full menu of options to callers such as listing to store hours, location and store promotions, placing a refill order, transferring to departments or individual extensions, and leaving voicemail messages. Multiple language menus are supported. Prescription-refill by Telephone Callers have the ability to place prescription refill orders 24/7 through the use of their telephone keypad. The prescription number and refill availability is verified, with any issues being voiced to the caller. Next the caller hears a friendly confirmation that their order has been submitted to the pharmacy and will be filled, and last, they are given a time to pick up their prescription order. Because HOSTED IVR has access to all patient prescriptions on file, other prescription information and loyalty opportunities can be voiced during the call if enabled. • Text-To-Speech playback of patient name and medication is also available • Mail order and compounding pharmacy features also offered. Leave Message with Auto - Attendant Convenient option for patients to order additional items with the prescriptions. Refill Authorization Interacts with the pharmacy system to determine if prescriber authorization is required. Patient has the option to direct the pharmacy to seek authorization. Refill Reminder Enrollment* Patient not already enrolled for automatic refill reminders may be given the option. Auto - Attendant Ready Option* Patients can be given the option to receive notifications when the prescription orders are ready for pickup. Once they opt-in, the question is no longer asked. Check Status Patients can check the status of a prescription refill order. • Ready for pickup • Still being worked on • Awaiting authorization • Already picked up and more! Check Status requires a pharmacy system or 3rd party workflow integration.
Project ID: 16282826

About the project

13 proposals
Remote project
Active 6 yrs ago

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13 freelancers are bidding on average $584 USD for this job
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I have developed many software using Asterisk PBX Conference system, Recording/voicemail system, IVRS, sms scheduling, International calling/routing and more.
$700 USD in 15 days
5.0 (7 reviews)
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$250 USD in 3 days
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Greetings! I'm a highly skilled writer with experience in the business, consulting and management sector. My talent for producing compelling and original creative content is enhanced by years of experience. In writing resumes, company profile, proposals, grants, internal memos and client presentations in corporate settings. My aim is to write powerful content with just the right amount of style to engage readers. I can also write informational blogs or articles for websites. I can produce content that entices and engages readers who Visit your web pages and make sure they have a reason to buy into your brand. Creating unique, useful, and compelling Content on a topic is what I do for clients and I make sure I deliver high-quality content. 100% Satisfaction Guarantee - If you're not happy with the completed product, you'll receive a full refund. If you have any questions, please don't hesitate to contact me through the message function. Best regards, Jessie Osborn
$700 USD in 10 days
0.0 (0 reviews)
0.0
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Hi, I am a professional writer. I am highly interested in your project. Please PM to discuss. Samples available upon request. Revival My Portfolio & Reviews: https://www.freelancer.com/u/revival786
$555 USD in 10 days
0.0 (0 reviews)
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Hi, If you are looking for the highest quality content delivered on time, ever time, then I believe the service I provide is the solution you need. I take great pride in my ability to meet client’s needs for original, effective, attractive and engaging content that adds value for readers and accentuates any web property. I understand that we live and work in a faced paced world, and tight deadlines means the need for quick turnaround on your projects, but I never sacrifice quality or effort to meet those deadlines and deliver the very best work possible on every project. Motivated and experienced, I offer my consultancy services for your research and writing needs, providing positive outcomes every time. With clients spread around the world, I understand the value of communication, keeping you informed and remaining contactable at all times. I look forward to speaking to you further to discuss your writing needs, with my commitment to providing a first-class service at all times, my writing service is one you can rely on. Warm Regards Alan Richards
$555 USD in 10 days
0.0 (0 reviews)
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HELLO I CAN START RIGHT NOW - I AM EXPERT IN C Programming Cisco and I BET YOU CANNOT FIND BETTER FREELANCER THAN ME ... pLEASE MESSEGE ME AND LETS DISCUSS THE THINGS THANKS
$555 USD in 10 days
0.0 (0 reviews)
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I am a certified CCNP voice engineer. I have over 11 years experience in VoIP and I also offer a hosted PBX and call centre solution.
$555 USD in 10 days
0.0 (0 reviews)
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Hello, i am professional developer, i have gone through your project details and i fulfill all the qualifications required for this job. i have done many similar projects and i am sure i can do this project with best quality. i have 6+ years of experience in Cisco, FreeSwitch, VoiceXML, VoIP, Software Architecture, Java, C programming, C# programming, C++ programming, Python, PHP, .Net, Node.js, XAML, VB.net. i am looking forward to work on this project. Warm regards
$250 USD in 3 days
0.0 (0 reviews)
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1. Ready VoiceXML Server + RxRefill app (deployed by 100s of Pharmacy chains and independent stores through our resellers in North America). 2. Extensive experience in building integrations PDX, EnterpriseRx, Condor, etc. 3. Outbound notifications (prescription is ready for pickup). 4. Live demo available immediately.
$1,111 USD in 20 days
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About the client

Flag of UNITED STATES
DURHAM, United States
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Member since Feb 7, 2018

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