Asterisk and Freepbx support staff

In Progress Posted 4 years ago Paid on delivery
In Progress Paid on delivery

Company is planning to setup a FREEPBX and Asterisk support center engineer in Malaysia and Singapore.

2. VOIP Technical Support Engineer

Job Description (According to what I have posted)

About the Network Engineer Role:

To provide assistance and support for ongoing and new projects in our Customer Support, Help Desk, Remote Support, Provisioning Services, and Fulfillment efforts.

Key Responsibilities:

- Timely, accurate and positive response and resolution to customer’s technical support needs and questions.

- Proper triaging and escalation of tickets beyond scope of expertise.

- Completely and accurately assisting with configured services for customers.

- Assistance with provisioning of phones and configuring IP PBXs.

- Test new products in a cloud environment per project assignments

Key Requirements:

Previous experience, particularly SIP, VoIP, Networking, Configuration of VLANs, Firewalls and Unified Communications strongly preferred

Technical experience with PC / Phone hardware, particularly assembling systems from Motherboard-up, and installing/configuring Windows, Linux and Android Operating Systems.

Strong troubleshooting and configuration skills in Asterisk, FreePBX, Elastix, Grandstream, 3CX PBX Phone Systems.

Experienced using technology to increase efficiency and effectiveness. Particularly adept at researching and learning new products, services, tools and other productivity enhancing technologies.

Must be able to listen and understand the customer’s needs before “telling” or “suggesting” anything, ensuring that the customer is receiving a solution that truly adds value.

Must have a very strong need to complete tasks with great attention to detail.

Must communicate with customers on their level, per their preferred method, to create a meaningful relationship and positive service experience.

Asterisk PBX VoIP

Project ID: #19947762

About the project

17 proposals Remote project Active 4 years ago

Awarded to:

joshdelacruz88

Greetings! I've checked your job description and I believe I can do the job. I've knowledge in LAMP especially CentOS, PBX, OpenVPN and A2billing. Let's work together and finish the job.

$668 SGD in 10 days
(0 Reviews)
0.0

17 freelancers are bidding on average $704 for this job

abusayed2004

I can do it, I have 9 years of Linux and VoIP experience and I am a Digium certified, I am sure I can do it thanks

$700 SGD in 15 days
(60 Reviews)
6.4
FranMercedesG

Hi, Im interesting on your jobs, Im asterisk experet and Linux System Administrator, ping me for more detaisl.....

$750 SGD in 10 days
(45 Reviews)
5.3
amelantoney

Hi, I am able to help you in VoIP: Pbx Asterisk Freeswitch 3cx Digium Configuration Implementation security and customisation. Please go through my past pbx projects and customer feedback over seven years of time. More

$444 SGD in 10 days
(38 Reviews)
4.9
APCTelco

Hi. I'm a asterisk/VoIP consultant with 11+ years of hands on experience in open source & Linux platform and also the below mentioned applications, servers & interfaces. - Installation & configuration of Asterisk base More

$600 SGD in 7 days
(12 Reviews)
4.4
Alexandr1SZ

Greetings! I am ready to help you. I have experience working in similar projects. Let me know the details of the project.

$722 SGD in 5 days
(6 Reviews)
3.6
MustafaMAzzam

Hello John , I am a network engineer and I have +5 years of experience in networking field, implementing, configuring and troubleshooting with high quality performance. I can work in environment witch has servers suc More

$777 SGD in 10 days
(1 Review)
2.1
farooqtahir2013

Hi how are you? I hope you are doing well. I am Network and System Engineer with over 6 years of professional experience. I read the description of your project and I would like to offer you my services to complete More

$555 SGD in 3 days
(2 Reviews)
1.2
gdmlnx

over 10 years of unix and unix like sysadmin. Asterisk Senior featuring Unix: Solaris, Hp-UX, AIX GNU/Linux (Red Hat, Slackware, Debian, ubuntu server,ubuntu cloud) Advanced Power Virtualization on IBM systems HACMP More

$600 SGD in 7 days
(0 Reviews)
0.6
juniaoblack

Hello, I am a network engineer and have been working with Digium Asterisk products for over 10 years. I have complete mastery of SIP protocol as well as signaling, and other protocols related to voice over IP technolog More

$650 SGD in 10 days
(0 Reviews)
0.0
wahassan

Hi, I am professional with more than 10 years experience in Network Design ,Asterisk , VoIP, Cloud services , SDN , Python , Machine Learning, and many other services related Computer Network... i can complete th More

$555 SGD in 15 days
(0 Reviews)
0.0
Deepijatel

We are telecom company and we provide support setup a FREEPBX and Asterisk support center to your company 24*7

$1000 SGD in 7 days
(0 Reviews)
0.0
Hashim447

I have already this sort of project in the past, check my profile to see my experience for the last 6 years have been working on IVR based services. Your requirements are easily do-able I request you to kindly give More

$555 SGD in 10 days
(0 Reviews)
0.0