Set up Bitrix24 voip suite with FreePBX sip trunk

$30-250 CAD

Closed

Posted

almost 4 years ago

$30-250 CAD

Paid on delivery

Hello, I need someone to help us by setting up an inbound call center using Bitrix24 dialer. We have our own sip voip trunk and can also host freepbx vps if needed. We need to achieve the following call flow: Customer calls —> pbx places call on hold while waiting for InGroup member to be available —> once InGroup member is available call is routed to them in the Bitrix24 dialer. Inbound and outbound calls must both work. We need to be able to have multiple agents taking simultaneous calls and multiple customers waiting on hold for InGroup members to take the call. Must be able to play music on hold. We need Bitrix24. I do NOT want anything else such as vicidial or goautodial.

Asterisk PBX

VoIP

Software Architecture

Call Center

API

Project ID: 25774978

About the project

7 proposals

Remote project

Active 4 yrs ago

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7 freelancers are bidding on average $197 CAD for this job

@ismailrajaallah

hello i am an expert in voip freepbx and call center solution. 8 years in the filed ... i will help you acheiving what you are looking for. you will be happy working with me.

$333 CAD in 3 days

5.0

(5 reviews)

4.1

@anandtripathim

the skill of typing I will enter your data as it is you provide me in lower price I will enter your data as it is you provide me in lower price

$100 CAD in 7 days

0.0

(0 reviews)

0.0

@DestinysJourney

Good Day, I received your project. Please award me your job and create the milestone! Best Regards Destiny

$120 CAD in 7 days

0.0

(0 reviews)

0.0

@Vanyvoline

Hello, From your description, you want the inbound calls to be received on your freepbx server, then transferred to bitrix24 to be handled by the available agents there. The key to every successful inbound campaign is how this is done, so based on your campaign nature, we will also put in place some IVR, working hours, background music when the calls are on hold, probably several ingroups to filter the calls based on a given criteria, all this so that the transfer can be smooth and you don't lose customers in the process. outbound calls will be easy to set up of course. I will be waiting for your message so that you can enlighten me more with specific details. best regards.

$500 CAD in 3 days

0.0

(0 reviews)

0.0

@DevOnDuty

After having worked as a VoIP Engineer for about 3 years, I have a fairly substantial understanding of VoIP Telephony. I have worked around deploying and maintaining telephony systems working over Asterisk, and can help you to establish your setup as efficiently and economically as possible. I would not like to waste your time as well, and would make sure that the task at hand is finished in the desired timeframe.

$30 CAD in 5 days