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Call Center Agent

$30-250 USD

Completed
Posted over 1 year ago

$30-250 USD

Paid on delivery
Hi, We are selling online Kitchen cabinets on 3 different web pages in the USA market, EST time zone We are looking for call center agents to answer phones and answer online chats. This is a long-term position and needs to work on the computer from 8:00 am to 6:00 pm from Monday to Saturday.
Project ID: 34826313

About the project

51 proposals
Remote project
Active 2 yrs ago

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Hi, I am available for your project.I have experience in answering phone calls, providing customer support, responding emails and chat messages, and cold calling. I can work during your required working hours and time zone. Kindly contact me over chat. Thanks
$250 USD in 30 days
5.0 (3 reviews)
4.5
4.5
51 freelancers are bidding on average $155 USD for this job
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Hi Future Client, Thanks for sharing your project requirements with us. It will be our great pleasure to work on your project. I am a preferred freelancer plus a Verified Freelancer account on this site and was referred by the freelancer staff to bid on your post because of our past projects which are similar to yours. I am a graduate of Business Administration with more than 14 years of work experience. My team (we are not an agency) has worked on several similar projects related to Call Center Agent (customer service/support, virtual assistant, data entry, telephone handling, phone support, telemarketing, etc.) and can deliver to tight deadlines. You can see an example of one of those projects in my portfolio here: https://www.freelancer.com/u/jkaranm As a team of dedicated professionals with experience in providing comprehensive and operational support, I am confident that any of us in my team would be able to help you with your project and can start right away. I'm interested to hear more about the project and about the subject matter. If you award me the project. I'd be very happy to discuss this further and get started for you as soon as possible. Thanks! Janis
$250 USD in 6 days
4.9 (36 reviews)
7.9
7.9
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Hello, I hope you are well. I have a extensive experience of over 17 years in the US real estate and Virtual Assistant positions. I have worked for a Mortgage Co. based in West Palm Beach, FL, in loan resolutions and home retention positions tenure 4 years. I have also worked for a Miami based realtor and a Mortgage House based in North Carolina on FSBO / Expired listings for a tenure of 6 months, and my last position was with a National Real Estate Auction firm based in CA for Client and Asset Acquisitions tenure 4 years. 1)I have previously worked on CRM's like Costar, MOJO and Vulcan7(Real Estate Campaign's). 2)I have also worked on data research and data scrapping projects via costar, crexi, zillow and loopnet. 3)I can start asap I believe I can get the job done with utmost importance and due diligence. Thank you for reviewing my bid, and thank you for posting your project requirement.
$250 USD in 5 days
5.0 (24 reviews)
7.7
7.7
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Hello, I would like to be considered for the position of your Customer Service specialist. I have gone through your description and can see that you need someone who understands the Customer Service role, I feel I am that person. I have over 3 years of V.A. experience which has involved responsibilities such as email handling and social media moderation to mention a few. I also have no problem working full-time. I feel my experience from similar support roles for e-commerce companies would be valuable. I have a team of trusted professionals I work with and we can definitely provide the 24/7 service you need. I'd be the team lead in charge of training my team as well as handling the most important issues you may have and general oversight. I really feel this would be a good option for you. Hopefully, this brief proposal is enough for you to grant me an interview.
$250 USD in 30 days
5.0 (13 reviews)
6.9
6.9
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Hello dear client, As a native English speaker with experience in working as live chat assistant and also customer support I am perfect for the job. I am patient with customers and more interested in making sure that in every call a customer feels satisfied with the service provided. I am ready to start now, I can work with your hours and I have stable internet connection. Kindly send me a message for further discussions. Regards, Purity
$30 USD in 1 day
5.0 (1 review)
5.6
5.6
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Hello prospective client from United States, I am able to answer phones and answer online chats. I am a native English speaker with experience in telephone handling and live chat. I have a clear, confident voice and I am fluent in English. I am available for long-term position and can work on the computer from 8:00 am to 6:00 pm from Monday to Saturday. I want to be considered for this job because of my call center and customer support experience. I can do it well and will be able to provide you with the best service. I am committed to meeting deadlines so I always deliver my work on schedule. I follow instructions strictly and put in my best to satisfy my clients. I am ready to start work immediately and my rate is flexible and open to fair negotiation. Send me a message now, let's schedule a meeting and discuss the project further. Regards, Adaobi.
$140 USD in 7 days
5.0 (2 reviews)
4.1
4.1
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We are currently providing customer support/inbound answering service to 3 hospitals in Philadelphia. Another client of ours for 7 years now is a physical therapy company in LA wherein we help them with staffing, invoicing, recruitment, patient triage, data entry, QA, etc. We hope we can also assist you with your VA needs. My team is up-to-date with the current technologies, like desktop sharing (teamviewer, citrix, gotomeeting), CRM/project management tools (Salesforce, Zoho, Asana, etc.), cloud services and VoIP (i have used ringcentral, vicidial and other dialers. We have experience with word-processing software and spreadsheets (e.g. MS Office, google drive) and we are knowledgeable with online calendars and scheduling (e.g. Google Calendar). Looking forward to hearing from you.
$150 USD in 7 days
5.0 (1 review)
2.4
2.4
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Call Center Agent I have carefully reviewed your project’s requirement and will surely complete your job in a flexible cost and deliver on time. I will be looking forward to hearing from you soon.
$30 USD in 1 day
5.0 (2 reviews)
1.8
1.8
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Hi there, I have past experience in customer support and I would like to work with you long term can we discuss in chat.
$140 USD in 7 days
5.0 (1 review)
0.8
0.8
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Hello Just read your project. Yes, I can assist you in this . I have 4+ years experiance in email handling , customer executive, to keep clients records , chatting with clients. Also I am interested in your time schedule that you have mentioned. just ping me to discuss more about the project Thanks Sudheer Compaczone
$30 USD in 1 day
0.0 (0 reviews)
0.0
0.0
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I have previous experience in this field. I was senior tech support executive in international voice process at Tech Mahindra in Netgear process. I have a way with people. I know how to make them understand my point
$140 USD in 14 days
0.0 (0 reviews)
0.0
0.0
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I have seen that you are in need of call center agent. With this I would like to apply for the post just in case you still need more agents. I worked as school clerk, though I am clerk I still have a knowledge as an agent. I believed that my work experienced will aid me in the post I am applying for. I am fast learner and can work with minimum supervision. I will gladly accept your decision. Thank you! God Bless! Respectfully yours, Renalyn Borja
$150 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Hello Just read your project. Yes, I can assist you in this . I have 4+ years experiance in email handling , customer executive, to keep clients records , chatting with clients. Also I am interested in your time schedule that you have mentioned. just ping me to discuss more about the project Thanks Raushan babu
$145 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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Hi there, I have been 7 years customer service and I would love to work in your computer. Please give me a message how to to start.
$140 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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I am writing to express my interest in applying for any vacant role in your company. I have worked as an intake specialist for a year and 3 months for disability insurance, it was an out/inbound calls that I received everyday to close and review an application that I made. I have experienced working as an account associate, customer service/billing/sales representative for AT&T as our client. With these, I can attest that I was able to hone my interpersonal and multi-tasking skills. I specialized computer system servicing when I was in High School. I have a knack for problem solving and work well independently and with little oversight. I am very organized, proactive and committed to quality. I am willing to learn and undergo trainings to improve my skills and to be able to work efficiently and effectively for the company. Thank you!
$140 USD in 5 days
0.0 (0 reviews)
0.0
0.0
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Hi there, I am writing to register my interest in your project. With over 10 years of experience in customer service in which last 6 years are dedicated to virtual assistance. From financial industry to private call centers, I have worked with various clients. Following are the services I am offering you for this project Customer engagement Customer success Leads conversions Customer grevience control Customer support through phone, chat, and email weekly reports initiatives Creating FAQs Branding Please contact me so we can discuss the project in detail. Waiting for your reply. Regards
$200 USD in 7 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I have the skills that you are looking for a Customer Service Representative. Such as: In terms of Sales Phone Support Chat Support Detail-oriented Friendly
$140 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Hi, It will be my great pleasure to work on your project. I have checked your requirement, and yes we can do it. Because I already work on similar requirements in past. I have the right skills to work on this project. Please contact me to discuss more regarding this project. Thank you.
$140 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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I have 8years experience as a customer service agent and technical support, email supporting team, escalation desk at careem, Etisalat UAE
$140 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Hello! Greetings, This is Ibrahim Khan from Mumbai India. I am a part of Customer Service since 2009. I rendered my services to Medical Healthcare Providers about the benefits and claims for Health Insurance Client from USA named United Health Care. I am well versed with US customer behavior and can easily connect with people. Over the period of years of hard and smart work I have developed several skills to perform my task with ease. I have a home office setup with uninterrupted power (electricity) supply and stable internet connection to perform my assigned task successfully. I am well aware of the time zones in US and I am fine to work remotely without any hindrance to the job. I am available in the above mentioned time. I am looking for a long term engagement. As I have already worked with Call Centers since 2009, I am well aware of the call centers terminologies like Average Handling Time (AHT), Wrap Time, Break Time, Log In and Log Out. The time and expense for knowledge transfer and training will be minimal. With my neutral accent I communicate with English Speakers easily across the globe. Please connect with me for further discussion. Regards, Ibrahim Khan.
$139.99 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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I believe I am the best candidate for this position because I have direct experience in many areas mentioned in the job description, including customer service and project leadership.
$30 USD in 7 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
Glen Allen, United States
4.6
11
Payment method verified
Member since Aug 6, 2021

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