Hi,Good day, i have more than 10 years working experience of Customer Service and call handling, i worked for well reputed USA based healthcare company for more than 3 years. Prior to that i was working in a British Travel agency and also worked on an Australian based holiday Project. I am an experience professional and over the years I've developed a skill set directly relevant to the role you are hiring for, including Team management, conflict resolution, customer needs assessment and customer satisfaction.