International Chat Support Process

Hi, Reviewed requirements and it seems like you are looking for skilled and experienced 20 customer support professionals to provide support services for your retail outlet. We can provide you the required customer support professionals and willing to discuss further. We are a reputed IT firm with in-house team of 2 to 8+ years experienced customer support professionals. They all possess great communications skills and are well versed in providing both technical/ non-technical and pre-sales/ post-sales customer support services via emails/tickets/live-chat/social media/phone. Great exposure in assisting potential or existing customers/clients before, during and after a purchase of product and service with their relevant questions and suggesting information about other products and services as well. Apart this, also have great exposure in taking orders, processing returns, and updating customer information in the customer service database during and after each communication. And the best practice we do is that we log/save questions which are not answered in provided protocols, FAQs and database of questions and answers. Later, we do request to the concerned person to make us available with answers of saved questions or allow us to provide logical reply to gain regular business and to satisfy customers and maintain company reputation. Ready for trail run as well. Any query, please do message us. Thanks & Regards.

Hi, Read your Job description and I am very much confident of our succession together as I am punctual and creative. Accustomed to fast-paced environments where deadlines are a priority, multitasking is the norm. I enjoy challenges and will work hard to achieve my client's objectives. I am a type of person who doesn't settle for anything less. I am not afraid nor hesitant to go an extra mile if I know that it will be for the benefit of all. I am very hardworking, flexible, a fast- learner, and wants to venture out on new fields aside from my profession. I am very keen with details and always wants to have everything in place and well-organized. Furthermore, I am really looking for a home-based, long-term job right now and is very much willing to adapt to any working schedule. If you are seeking for a qualified and productive individual who looks at challenges as opportunities to learn, then I am the right person for the job. In order for me to achieve efficiency. I'm willing to be trained and learn new things and start as soon as possible.

I am a fresh freelancer but I can do this job easily please give me this job "I have read your job - "" "and understood the requirements. Let's discuss the details in chat. waiting for your positive response Thanks

Hello. I would like to take this opportunity to work with you. I am reliable, trustworthy, hardworking and passionate. I had 1 year of experience as a chat support with Sprint customers which we handled two customers at the same time. I can type up to 40 wpm and I can do multi task. I hope you will give me this chance to work with you. Thank you!

Hello, I have more of 10 years of experience working as a technical support engineer, during this time, I have covered L1 and L2 support engineer. During this time, I have provided technical support to customers in the EMEA, LATAM, and AMERICA regions. I have provided support for multiple applications in both English and Spanish always focused on bringing the highest level of customer satisfaction. I also have experience coordinating work between different departments (like engineering and professional services) to bring customer issues to resolution as soon as possible. Also, I have experience documenting cases so the resolution time can be improved using this knowledge If you have any question or want to discuss this project on more detail, please let me know. Best regards, Hildemar

Narinder Alliance Technologies LLC An IT Consulting and Software Development company. We have a team expert in Web Designing, Application Development and Databases. We have worked on various projects across various industry verticals. We are specialized in IT Projects and have a team to handle various applications and provide IT support after the application goes live. We can provide you offshore support from US & India and in US Timings. For your application needs you can rely on us and can cut down the team size. Also we provide the high quality support and had consultants who can think out of the box and are very innovative. We believe in Innovation and R&D. We provide quality Project support after its up and running.

10 years call centre exp. Relevant Skills and Experience Our company has 10 Seats for the Task.