Looking to hire Customer Representatives in Amsterdam and Vienna - Dutch language requirement

Closed Posted 2 years ago Paid on delivery
Closed Paid on delivery

Looking to hire Customer Representatives for full time position in Amsterdam and Vienna for a tutoring company.

Qualifications:

Dutch is your mother tongue/C1 level

Recently graduated with a commercial degree

Hands-on mentality, All-rounder, Communicative, Organizational talent

Pay Rate

entry level: 2700-2900 euros per month

senior: 2,900 to 3,200 euros per month

Candidates must be in one of the following locations:

Amsterdam, Netherlands

Vienna, Austria

Your tasks:

Be part of the team launching the Dutch market - localizing customer communication and adapting internal processes

Take care of 300-500 active customers (parents & students), ensuring they are happy with company's tutors and customer service

Respond to all inquiries coming from your customers (technical issues, billing requests, tutor change, additional subjects…) - all via WhatsApp, calls & e-mails

Proactively contact your customers to offer additional services and upgrade their subscription

Onboard and train new colleagues who join your team

Who you are:

Hands-on mentality: You show a high degree of initiative and responsibility and quickly familiarize yourself with new tasks. Multitasking is also not a foreign word to you

All-rounder: You are enthusiastic about our product, you quickly learn the necessary hard facts and convince with your authenticity and your negotiation skills

Communicative: You like to communicate and you can put yourself in the shoes of every customer and you will patiently find the right solution for every problem and thus put a smile on our customers’ faces

Organizational talent: You know how to structure yourself and keep a cool head and an overview even in stressful moments

Dutch is your mother tongue/C1 level

Recently graduated with a commercial degree? Then apply now and join our team to have a great start at your career

What we offer you:

A unique opportunity to be an early member of a rapidly growing team with a fast-track career opportunity

An exciting and flexible startup atmosphere with highly motivated, young and open-minded colleagues

Flexible working hours, partly from home and in our office

International surrounding with private courses to improve your language skills

Why should you join?

Do you want to get a taste of start-up vibes and unlock your creativity to master exciting challenges? Work in a fun and international team with the possibility to also work from home or even other company's offices? We already have a great group of people including cooking enthusiasts, a writer (really!), and an ex-professional athlete. What skill do you bring to the table?

Before we get too excited, does this sound like something for you? Then board the rocket and fast-track your career to build the #1 global school together!

Customer Support Customer Service Dutch Translator Customer Strategy Customer Experience

Project ID: #31601035

About the project

1 proposal Remote project Active 2 years ago

1 freelancer is bidding on average €2600 for this job

Farzannaz8

Hi, Greetings! I read the job details and am ready to work on it. I am a developer with professional-level programming experience of 5 years with an award-winning portfolio. I can handle projects from small styling t More

€2600 EUR in 7 days
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