Looking to hire Customer Representatives in Amsterdam and Vienna - Dutch language requirement
€1500-3000 EUR
Paid on delivery
Looking to hire Customer Representatives for full time position in Amsterdam and Vienna for a tutoring company.
Qualifications:
Dutch is your mother tongue/C1 level
Recently graduated with a commercial degree
Hands-on mentality, All-rounder, Communicative, Organizational talent
Pay Rate
entry level: 2700-2900 euros per month
senior: 2,900 to 3,200 euros per month
Candidates must be in one of the following locations:
Amsterdam, Netherlands
Vienna, Austria
Your tasks:
Be part of the team launching the Dutch market - localizing customer communication and adapting internal processes
Take care of 300-500 active customers (parents & students), ensuring they are happy with company's tutors and customer service
Respond to all inquiries coming from your customers (technical issues, billing requests, tutor change, additional subjects…) - all via WhatsApp, calls & e-mails
Proactively contact your customers to offer additional services and upgrade their subscription
Onboard and train new colleagues who join your team
Who you are:
Hands-on mentality: You show a high degree of initiative and responsibility and quickly familiarize yourself with new tasks. Multitasking is also not a foreign word to you
All-rounder: You are enthusiastic about our product, you quickly learn the necessary hard facts and convince with your authenticity and your negotiation skills
Communicative: You like to communicate and you can put yourself in the shoes of every customer and you will patiently find the right solution for every problem and thus put a smile on our customers’ faces
Organizational talent: You know how to structure yourself and keep a cool head and an overview even in stressful moments
Dutch is your mother tongue/C1 level
Recently graduated with a commercial degree? Then apply now and join our team to have a great start at your career
What we offer you:
A unique opportunity to be an early member of a rapidly growing team with a fast-track career opportunity
An exciting and flexible startup atmosphere with highly motivated, young and open-minded colleagues
Flexible working hours, partly from home and in our office
International surrounding with private courses to improve your language skills
Why should you join?
Do you want to get a taste of start-up vibes and unlock your creativity to master exciting challenges? Work in a fun and international team with the possibility to also work from home or even other company's offices? We already have a great group of people including cooking enthusiasts, a writer (really!), and an ex-professional athlete. What skill do you bring to the table?
Before we get too excited, does this sound like something for you? Then board the rocket and fast-track your career to build the #1 global school together!
Project ID: #31601035
About the project
1 freelancer is bidding on average €2600 for this job
Hi, Greetings! I read the job details and am ready to work on it. I am a developer with professional-level programming experience of 5 years with an award-winning portfolio. I can handle projects from small styling t More