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Customer Support Phone Professional--3 -- 2

$2-8 USD / hour

Closed
Posted over 6 years ago

$2-8 USD / hour

We are looking for an experienced with a proven track record, patient, independent, cheery, positive, and flexible customer service representative to help take incoming calls, answer questions, input orders, and set appointments, and administrative work for customers about our furniture products. Potential candidate must have a quiet workspace while on the phone, headset, and a personal computer. We are not sales driven, our focus is customer service. However, if a customer places a phone order with you, we will give you an additional $5 plus your salary for the week for each order you enter. We are looking to start the potential candidate asap. The first week will be a paid trial to see if you are a great fit for the company and we a great fit for you. Virtual catalogs, pricing, and inventory will be supplied to you. We would forward our business phone line to an US phone number only. Must be able to understand and speak American English clearly. I will be available on Skype IM if you have any questions during your shift. You do not have live in the US however you must be able to accept forwarded calls from a US number to a US number. Also make outgoing calls if needed. •Should be able to use the computer extremely well and multi-task while taking phone calls •Should have great communication skills: written and verbal communication •Should be able to handle a lot of data that is available, and all of this has to be done at good pace •Should have a lot of patience when communicating with the customer •Should be able to maintain their composure even if the customer is being rude •Should have good listening skills, since most of the time, communication with the customers is done over the phone •Should be attentive to details •Should have the skill of versatility; they will have to adapt to many situations regarding the customer Calls must be logged onto a spreadsheet for tracking purposes Requirements to apply: 1. Please give your exact bid for hourly compensation. 2. Voice file from candidate when contacted Looking for someone who can cover most/all of these shifts California time: Mondays-Fridays 4pm-6pm Sundays 1pm-4pm
Project ID: 15882959

About the project

19 proposals
Remote project
Active 6 yrs ago

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19 freelancers are bidding on average $6 USD/hour for this job
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Greeting, I have understood your Customer Support Professional task and can do it with your 100% satisfaction. Please ping me for more discussion. I have more than 5 years of experience in Customer Service, Customer Support, Data Entry, Sales, Virtual Assistant
$5 USD in 40 days
5.0 (154 reviews)
7.2
7.2
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Greetings, I have read your post and requirements. I am very confident that I am the right fit for the Customer Support Phone Professional post. I have worked in the customer support field for almost 15 years now. I have handled different campaigns requiring excellent customer service. I used to work with AT&T, Citi Bank, Ring Central, Capital One and other leading companies in the US and UK. I have a reliable internet connection Fibr connection 20mbps, Quiet working environment, •I am able to use the computer extremely well and multi-task while taking phone calls •I have great communication skills: written and verbal communication •I am be able to handle a lot of data that is available, and all of this has to be done at good pace •I am patient and resilient •I am an expert in maintaining composure even if the customer is being rude •I have good listening skills, •SI am attentive to details I will be more than happy to forward my resume and Voice file for your reference. I can work upto 40 hours weekly. If you are looking for more agents to cover for the entire shift I have a small team of freelance VA/ Customer Service Reps. Thanks and hope to hear form you, Genessa
$8 USD in 40 days
5.0 (24 reviews)
5.3
5.3
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A proposal has not yet been provided
$8 USD in 25 days
4.8 (15 reviews)
5.5
5.5
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I have been doing CC for various websites, including VOIP answering calls. I can provide recommendations and examples of previous projects. Would be more than happy to have an interview. More importantly, the company I was working before was based in AU and kindly note that I am located in Europe.
$8 USD in 40 days
5.0 (16 reviews)
4.9
4.9
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Hello, I graduated from Boston University USA. I have many years of customer service experience. I have decent English and communication skills. I am very flexible in my work hours. I am available as per US time zones. My IT skills are quite decent. I have latest computer with 2-3 hours battery backup in case of power failure. Then a generator for back up is also available. As for my connectivity, have 2 internet broadband connections, the best there are in the market. Thus, I can remain connected with you, for full 8 hours of the day without interruptions My personal qualities are: - Detail Oriented, as handled many sensitive contracts in past. - Trustworthy and honest. - Very Fast Learner. Thank you Best Regards
$6 USD in 40 days
4.4 (4 reviews)
4.2
4.2
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Dear Hiring Manager, I have read you project description and i have few questions about it. Just say "Hi" so we can start discussion about it. Thank You
$6 USD in 40 days
4.5 (2 reviews)
3.6
3.6
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Hi there! I've gone through you requirements and I must say that I fulfill a lot of them. I have customer support experience, though it's as a chat agent and my oral English is quite good. I have a voice sample prepared already if you could please contact me, I would be glad to send it. I would love a chance at an interview for this job because this is just the type of long term job I'm looking for. My hourly rate of $6 is specific lie you required but till I can clarify the whole scope of the work, I won't be sure if I can do it cheaper or have to bid higher. Hoping to hear from you soon. Cheers!
$6 USD in 40 days
5.0 (4 reviews)
3.2
3.2
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My name is Diksha rai and I would love to work with you! I am very experienced, highly motivated and sad as it sounds passionate about my work. Due to my mother disability I am currently housebound (and bored!), and would love to spend these lonely hours working and helping you to deliver excellent quality work. My legs may not work but my brain does!
$2 USD in 40 days
5.0 (2 reviews)
2.5
2.5
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hello respected sir i could be a suitable person for this job as because i do have 3 years experience with international call centers (U.S Voice & web) i know how to handle customer query with data & how to convert in sales if it could be ... i do have neutral & American accent both & i can handle American customers easily Kindly give me a chance to discuss ahead Thanks
$5 USD in 40 days
5.0 (4 reviews)
2.7
2.7
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I have proven experience as a data entry clerk. Excellent knowledge of word processing tools and spreadsheets. Good command of English both oral and written and customer service skills. -Five+ years managing multiple data entry projects. -Able to type 40+ words per minute. -Proficient in preparing a variety of documents including, lease and rental agreements, monthly budgets, month end reports and leasing summaries. -Expertise in being the first point of contact for the public & company customers. Answers phones in a professional manner providing answers( appointments, scheduling, etc.) and transferring calls when needed. -Strong ability to complete projects within time restraints.
$8 USD in 40 days
5.0 (4 reviews)
1.9
1.9
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hello. i am a student for electronic and digital telecommunication engineering. THe program is in English so i know very well also the technical english. I am in C1 level for english writing. I am also a fan of online electronic shopping so in general i know very well how online support work and know very well how to write product discriptions. Before 1 week i finished my 3 month internship in a telecommunication company working in different parts such as support desk coorporate, help desk and network operating center. i am new in working online. So writing expecially technical writing in English is one of my advantages. To tell the truth, i do not care a lot for the money initially, since firstly i want to be known. i can do whatever you want. also if you have any other requirement also on salery, please send me. i hope you will be satisfied. Thanks!
$3 USD in 30 days
5.0 (3 reviews)
2.1
2.1
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We are a Call Center located in Mexico. I will have the best agent running the needs of your campaign. Contact me for further details
$4 USD in 48 days
0.0 (0 reviews)
0.0
0.0
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I have over 5 years of experience in customer service with American Express. Providing extraordinary customer service is now embedded in my DNA and i am more than willing to go above and beyond my call of duty to create an impact and have trained my team in a similar fashion. I have a team of enthusiastic & dedicated CSR, who will ensure that your brand looks excellent, as a CSR is the face of any organization. We are well equipped and willing to start immediately. Price - $6/hour. Voice file can be provided upon contact. Thanks.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
Oceanside, United States
5.0
142
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Member since May 26, 2014

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