Data Entry Customer Service Specialist

Closed Posted 5 years ago Paid on delivery
Closed

Superior Group of Companies™, formerly Superior Uniform Group, established in 1920, is a combination of companies that help customers unlock the power of their brands by creating extraordinary brand experiences for employees and customers. It provides customized support for each of its divisions through its shared services model.

Fashion Seal Healthcare®, HPI™ and CID Resources are signature uniform brands of Superior Group of Companies. Each is one of America’s leading providers of uniforms and image apparel in the markets it serves. They specialize in innovative uniform program design, global manufacturing, and state-of-the-art distribution. Every workday, more than 6 million Americans go to work wearing a uniform from Superior Group of Companies.

Job Summary:

The customer service data entry specialist maintains data entry requirements by following data program techniques and procedures. In addition, this role provides marketing support and is responsible for rapid response to incoming calls.

Key Responsibilities:

Understands thoroughly the business process, procedures, and practices of keying orders.

Reviews sales orders that are entered into the system by sales reps or customers, confirms the orders and product availability, then passes that information on to the sales rep and/or customer

Communicates with CID Finance and IT Departments to ensure that sales orders and invoices are prepared in a complete, accurate, and timely manner.

Communicates with Warehouse and Quality Control Teams about customers’ shipping and handling requirements.

Communicates with the Design and Production Departments about the design specifications conveyed by customers.

Remains up-to-date on product knowledge and the differences between our products and the competitors.

Quickly responds to incoming calls regarding general inquiries, order status, lead generation and issue resolution. (10% of the work day)

Provides support to the Marketing Department by mailing/shipping marketing materials (10% of the work day)

Enters returns/credits into the system (10% of the workday)

Qualifications:

Education/Skills/Experience

High school diploma or equivalent required

3+ years of customer service and data entry experience

High degree of proficiency in Excel required

MUST be fluent in English and Spanish (read, write, speak both)

Competencies

Analytical thinking and problem-solving

Strong written and verbal communication

High level of attention to detail

Customer service mindset

**Along with a generous Compensation Package, the company offers an excellent Benefits Package, including Medical, Dental, Vision, Life Insurance and a Flexible Spending Account

Copy Typing Data Entry Data Processing Excel

Project ID: #18089048

About the project

50 proposals Remote project Active 5 years ago

50 freelancers are bidding on average $19/hour for this job

Tanyabansal21

I assure you..that i will do your work in the best possible way as soon as possible.. And it will be done with best quality.. Relevant Skills and Experience I have expertised in typing and i have learned typing really More

$22 USD / hour
(0 Reviews)
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karenremiadsolis

Hi! As a highly competent professional. I would bring resourceful, self directed and positive attitude to this role. In my current position, i maintain an exceedingly efficient and and professional environment wh More

$15 USD / hour
(2 Reviews)
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kmarincevska

Hello, I have over 3 years of experience in working with data entry and I feel like this project would fit me great! I am currently not working on anything else so I can start right away. Looking forward to wo More

$22 USD / hour
(0 Reviews)
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ajayjangid007

I can do your work with accuracy.

$22 USD / hour
(0 Reviews)
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wasimakhter32

I have good English typing speed. I will expert in MS Excel. So I will do this work fast. So you can me hire.

$22 USD / hour
(0 Reviews)
0.0
ajay12676

Hi, I'm High- class expert in data Entry, MS- word and MS- Excel. You will receive your material quickly and accurately. * Why choose me * - Rich experience: Strong experience in MS-word, MS- Excel and data Entr More

$16 USD / hour
(0 Reviews)
0.0
maksudulhoq

Hello sir, i want start your work now and taday. if you give me full instruction right now. i will go PC to start the work.

$15 USD / hour
(0 Reviews)
0.0
devjamra1999

i am very good data entry work

$16 USD / hour
(0 Reviews)
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Ketan2989

i like this

$22 USD / hour
(0 Reviews)
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Sanjoy8900

I will quickly work this

$15 USD / hour
(0 Reviews)
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yashv2256

100% work

$16 USD / hour
(0 Reviews)
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vaibhav1199

I will do work for you by the time frame given by you. And my work quality will be my future so i will do my work honestly

$16 USD / hour
(0 Reviews)
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monty809

I m simple worker please trust me and give your project

$16 USD / hour
(0 Reviews)
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anandkumar8720

Hey, I'm interested in your project. Please send me a message so that we can discuss more.

$15 USD / hour
(0 Reviews)
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farzanayasmin604

I an new but don’t underestimate my capability of my work. I am sure that you will not be disappoint.

$22 USD / hour
(0 Reviews)
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bantinargesh0527

my work is supar fast and my diploma computer data entry Relevant Skills and Experience Data entry operators work in marketing, accounting, human resources, or healthcare, and many work hours are spent seated at a com More

$20 USD / hour
(0 Reviews)
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Adityaakshayaks

I work hard and complete my work before time limit across Relevant Skills and Experience Knowledge of excel ,tax and company laws

$20 USD / hour
(0 Reviews)
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spkhopar

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$27 USD / hour
(0 Reviews)
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willchloe

I'm very efficient. Hard worker and won't stop until my job is done

$15 USD / hour
(0 Reviews)
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na8292921

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$22 USD / hour
(0 Reviews)
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