Hello
I am ashfaq from Bangladesh and very Keen to work with this project.
Md. Ashfaqul Alam Khan
Virtual Administrative Assistant -
House-9, Flat-A4, Main Road, Block-F, Rampura, Banasree, Dhaka-1219, Bangladesh
Cell: +8801716911059
Willing to relocate: Work at Home
WORK EXPERIENCE
Customer Service Representative
-People Graphics Inc. Dhaka
Inbound and outbound calls
20+ delivery and digital promotions
Process payments
Process Carrier complaints
Missed Deliveries and Notes to delivery company and carrier
Pre verify and Post verify delivery calls
Credit card reject for ezpay calls
Calls to store to confirm holiday delivery
Start-Restart-Cancel home delivery subscriptions
Contest line calls
Discuss: data program
Fill out payment sheets , digital support tickets, Back order issues of paper form and store start up for delivery form
SKILLS
- Microsoft Office (8 years)
- Proficiency with Microsoft Excel
- Proficiency with Google Docs, Google Sheet, Google Drive
- Proficiency with Youtube Channel, video editing, upload, SEO, High volume tag selection
- Comfortable with social platform like; Facebook, Whatsapp, Twitter, Instagram and LinkedIn
- Proficiency with Adobe Photoshop, Adobe Illustrator, Sketch Up 3D, AutoCad etc
Education:
- Bachelor Degree in Geology
University of Dhaka, Bangladesh