I am an Exceptional Customer Experience Professional
Understanding that the customer is always right has always rattled the customer service world, growing up in the filed of customer service and later being trained and having worked in this field has really opening my eyes to the benefits of seeing that really a consume can make or break your business. I have notice that company will spend millions of dollars on marketing but in a snap a bad experience can set the company back.
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At present I have developed the listed skills that will be make me the perfect employee for any customer service field. Motivated, Goal Oriented, Driven, Friendly but Professional Tone, Phone Handling Skill, Computer Literate, Multiple Chat Handling Skills, Email Etiquette, Independent Thinker, Adhere to Policies, Creative Mindset and the ability to deal with irate customers and maintain key exceptional customer service instinct.