Hello,
My name is Oilly, a 38 year-old Malagasy.
Your offer is very interesting, I take this opportunity to apply and I announce that I am available for this job for a long term cooperation.
First of all, I have a perfect command of the French language because Madagascar is a French-speaking country.
I have 5 years of experience yet as a freelancer on other sites.
I have many experiences in terms of Virtual Assistant:
- I have experiences on moderation facebook: moderation of comments on ads, moderation of posts in a Facebook page/group, respond to facebook messages.
- I already used a CRM to manage an individual's mails for his clients. I have knowledge of different ticket processing platforms for customer support such as Zendesk, Ladesk, Kayako, etc. I can keep pace with replying within 24 hours. I am aware of the importance of the quality of a customer service for the image of the company.
- I also have experiences on the Aliexpress dropshopping. I am very familiar with using an Aliexpress account. I can handle the task of placing orders on Aliexpress.
- I already used shopify for dropshopping: this is the backoffice that some of my clients have used. I know how to check an order, how to change the addresses and details of the customer, how to make a refund, etc.
I thank you in advance for your answer that I dare to hope positive. I remain at your disposal for any questions.
Have a great day,
Best regards,
Oilly