Customer service by email and data entry - 46 hours of work

Completed Posted 5 years ago Paid on delivery
Completed Paid on delivery

I have a project of customer service for a company that requires a lot of repetitive manual work.

There are 1100 customer service tickets that need to be handled with the exact same procedure using Zendesk + our payment getaway interface + our backend system. I have a guideline ready in 16 steps.

Each of the 1100 tickets takes around 2.5 minutes to solve casually, from our own testing. The estimated workload is of 46 hours for this project. We need it done within a few days.

Only serious bidders. We will do regularly QA checks on the work.

Customer Service Customer Support Data Processing

Project ID: #17398197

About the project

32 proposals Remote project Active 5 years ago

Awarded to:

ferozstk

Hello, After reading your project details I believe I'm suitable for this project. As I'm expert on with more than 5 years experience. Please feel free to contact me. I am looking forward to hear from you. More

$220 USD in 4 days
(9 Reviews)
4.1

32 freelancers are bidding on average $184 for this job

Ibrahim185

Hi, I can handle 1100 customer service tickets by email and data entry. Please provide me the instructions file. Let's discuss and start. Thanks

$350 USD in 7 days
(400 Reviews)
7.0
mirniyazuddin92

Dear Sir/Ma'am, I can do customer service by email and data entry - 46 hours. If you have questions or doubts about anything, please feel free to ask me. Sincerely, Mir

$250 USD in 5 days
(145 Reviews)
6.9
swatsgupts123

Ok i can finish this task in 7-8 days of time. Can you share the Guideline for this project? So that i can go through it and understood each steps properly. Please PM me for further discussion and start work. Thanks More

$250 USD in 8 days
(29 Reviews)
5.8
Eagles90

Dear Client, We are interested in your project and ready to go for it. We have read your job description and understood the project. We look forward to working with you on this project. Kind Regards, Safeer Ali Eagl More

$250 USD in 6 days
(9 Reviews)
5.0
AkilaArun

Hi, I am interested in discussing this task. I would like to know the task and would like to do a few samples for you to evaluate whether I am doing it properly. Post that if you are interested, I can work on the t More

$180 USD in 5 days
(17 Reviews)
4.5
vineet370

Hi There, Thanks in advance for the opportunity. I came across your project and would like to work on it. I am a post graduate with a great command over English. I have more than 6+ years of experience in data entr More

$100 USD in 3 days
(29 Reviews)
4.6
Cyndrina

Hello, I understand you need some data entry completed. I am a freelancer from the U.S. with some time to help you at the moment. Because I usually do proofreading work, I am very familiar with paying attention to deta More

$277 USD in 5 days
(2 Reviews)
3.5
arugawade

Hello I have around 13 years of experience working in Medical billing, Non-Financial Institutional services and Real Estate Industries, which includes, Data entry & Data formatting using word, excel and power poin More

$122 USD in 6 days
(9 Reviews)
3.1
hummerx

I can enter the 1100 tickets in zendesk as per your steps with accuracy within 5 days. I am a full time freelancer and you can expect complete dedication. If you are interested, please contact me. Thank you!

$250 USD in 5 days
(4 Reviews)
2.5
tracyjackson11

I have been an administrator for over 20 years and I have extensive experience of repetitive tasks utilising many systems. I am certain that I would be able to follow your guidance instructions and complete your task More

$250 USD in 5 days
(4 Reviews)
2.1
hirenbrahmbhatt2

Hello, Hope you are doing well, I am here with good previous experience of working on similar kind of positions. I have the knowledge of using Zendesk. I got good command on working on Customer support & Service More

$200 USD in 5 days
(4 Reviews)
2.2
gsanggara

Hi, Please find below is my quote for your project. #QUOTE# Scope of work : 46 hours Manual Hadle for 1100 customer service tickets as per guideline will be provided. Proposed Milestones : USD 230 : 46 ho More

$230 USD in 5 days
(8 Reviews)
2.4
abhaymshr091

Respected Sir /Madam I am ready to do the work can you explain more about the work via chat and the steps process I will need so it will easy for me to fulfill your expectation. I have read the job details and will More

$30 USD in 3 days
(3 Reviews)
1.6
Chigoziri

Hello, I am an English native and an experienced virtual assistant. I have read through your project and can tell you that I am good at following instructions, and once I get a grasp of what is required, I run with i More

$250 USD in 7 days
(2 Reviews)
1.2
Freelancesbc

Hello! We are a team of 3 that can do this job starting from now. Calculating It will take us 2 days - 8 hours a day. We take a error margin of 1 day. Looking forward to hear from you. Best regards, Bogda More

$155 USD in 3 days
(1 Review)
0.0
nephideguzman

I have 13 years of experience working in Customer Service field for companies like Home Shopping Network, BestBuy, Expedia, QBE Insurance and JPMorgan Chase & Co. I'm a detail-oriented person and am very critical when More

$250 USD in 7 days
(0 Reviews)
0.0
moahm3d

Dear employer, By what I understand, this is a quick job summary: - handle 1100 customer service tickets as per guidelines My expertise involve data entry, email handling, data processing and customer support for More

$138 USD in 5 days
(2 Reviews)
0.0
JAlanSanchez

Hello there! I'm the perfect candidate for this task. Send me a message to further discuss this job. Hope to hear from you. Alan

$222 USD in 3 days
(0 Reviews)
0.0
Nuhash21

"Customer service'' Hi, I have read about your job description. I understand what you described. I'll charge 30$ and 3 days to make it done. Keep faith on me. I'll make you happy with my quality work. Thank you.

$30 USD in 3 days
(0 Reviews)
0.0
BrooklynB3

I have nothing but time to dedicate to this project!

$122 USD in 3 days
(0 Reviews)
0.0