Excellent English documentation skills is essential
• SIP server mappings i.e. DDI to VDN mapping
• VDN to Vector mappings / configuration
• VDN call flows (in Visio / diagram format)
• Network region configuration
• Extension ranges per network region / site
• Agents ranges per service type
• Outbound CLI presentation per extension
• Service / Skill configuration summary
• Announcements summary (i.e. list of announcements / what they are / where they are used / when they should be used)
Assistance would be provided to interpret various names / services etc.
Some of the mappings are more complex than they sound, as we make a lot of use of warm transfer and branching which means there are a number of “one to many” or “many to many” mappings
I bid for 62500 Rs and will deliver in 15 days
Relevant Skills and Experience
I am a technical writer with 8 years of experience, worked in both product and service based. worked on end user documents, internal documents, lot of network diagrams were done in Visio. worked
Proposed Milestones
₹62500 INR - Deliver in 15 days
Hello, I have experience with implementation with Avaya comunication manager (VDNs, Skills, vectors and others). Please, give me more details about the project.
Thank you,
Davi Miranda