I provide excellent service that I've been practicing for more than 8 years of professional IT experience. I have a team-building approach and I'm a customer service oriented. I demonstrate good understanding of the customer's business needs and provide expert insights into general support issues.
My Expertise includes:
- Provides expert support with Microsoft Office product applications (Outlook, Word, Excel, Powerpoint, Skype for Business, Teams)
- Provides desktop support (Windows 7, Windows 10 and MAC)
- Experience with Remote Desktop Access (LogMeIn, ConnectWise, ProxyPro)
- Experience in using ZOOM, WebEx, Skype for Business for conference call, meeting and Virtual assistant.
- Experience working with Virtual Desktops (Citrix, VMWare, PulseSecure)
- Provide support with software installation and printer installation.
- Exchange Management Console
- Microsoft Office 365 Admin
- VPN
- Active Directory
- ServiceNow
I am hardworking and dedicated towards work. I will make sure that you get everything you need in a timely manner.