OS Ticket setup

Completed Posted 5 years ago Paid on delivery
Completed Paid on delivery

Hi,

I am looking for someone who is an expert in installing osTicket with below settings.

The brief requirement is as below:

We are in the services industry and we have 20-30 customers who are working with us. These customers raise or allocate a task to us and we will finish the task as per the customer requirement. Please find below points as well...

1. Customer can create a ticket by sending email

2. Allocating the task to internal resources ( this should record in the system)

3. While the staff is responding to the ticket that will respond through email and system should record each and every conversation that is happening for that particular ticket.

4. Other tickets filtering, status change, etc should be working perfectly

5. All other osTicket features should work fine

6. Our emails are zoho, yahoo, and gmail emails and system should accept that.

7. Mail management suggestions will be accepted

I will only consider the freelancer with proper understanding about osTicket where I should not teach from scratch.

Right now I need configuration, logo change, customized to my website style. Other customizations I will define later and pay extra.

Thanks

Graphic Design HTML MySQL PHP Website Design

Project ID: #19130238

About the project

4 proposals Remote project Active 5 years ago

Awarded to:

shahil605

Hi, As per your requirements you need me to install and setup the osticketing system in your hosting. This can be done. I can customise the front end based on your branding of the company. Thanks, Shahil

₹2250 INR in 1 day
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4 freelancers are bidding on average ₹2288 for this job

MohitVyas007

Hi! Mohit here !! I have read your requirements clearly and I can do this as I have good hands on this task, and assure you will get a better quality. All mandatory information will be provided to you and I'll also w More

₹2250 INR in 1 day
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rdbhadaliya

Hi Vajrapuram, Greetings for the day! "I AM READY TO SHOW THE DEMO OF OS TICKET SETUP" I''ve relevant work experience of 8+ years as Senior PHP Developer and I would like to Setup the OS Ticket for you. I feel More

₹1650 INR in 1 day
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