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Customer Service Representative

$15-25 USD / hour

Closed
Posted almost 6 years ago

$15-25 USD / hour

Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers
Project ID: 16766746

About the project

11 proposals
Remote project
Active 6 yrs ago

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11 freelancers are bidding on average $18 USD/hour for this job
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Hi there. My name is Charlene. I do hope that all is well with you. I am very much interested in this project and hope we can discuss further. I have been a freelancer for 5+ years handling projects such as Data Entry, Admin and a few areas in Sales and Marketing. Before then, I worked 4 years at a law firm doing the duties of a Receptionist, Office Attendant, Legal Clerk and Personal Assistant. I also did 2 years at a Cable, Internet and Phone company (Comcast) as a Customer Account Executive where I handled billing, technical support, etc. I understand you are looking for a Customer Support Representative to identify and assess customers needs. I have worked on similar projects and based on how passionate, ambitious and fearless I am, I believe I will be a right fit for this project. Voice samples are available in my Portfolio. Please have a listen. CV will be presented upon request. Looking forward to having a chat with you!
$22 USD in 40 days
5.0 (46 reviews)
6.9
6.9
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Hi we are expert in customer support service and we can help you with best customer support service. Votiko is established in 2004. Votiko has 45+ superstar telemarketers Team available to provide telemarketing service. At votiko, we have a professional, high performing and vibrant work force. Our values are integral to our success, and they are what differentiate us from the rest. Votiko provides the range of services: Outbound call Center Services The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outboundprovides the best creative, dynamic and cost effective outbound call center solutions. - 24X7 Customer support - Outbound Callcenter Service - Appointment setting service - Cold calling - B2B & B2C Lead Generation Services - Market Research & Surveys - Collection Services Inbound Call Center Services Our professional approach to provide the best inbound call center solutions for companies/organizations results in an increased revenue. - Inbound Sales Services - Enquiry Handling Services - Help Desk & Technical Support Services - Call Handling service - 24X7 Chat support service - Administartion and Virtual assistant support Whichever you choose, we will do our best! Glad to meet you . Votiko team
$15 USD in 40 days
5.0 (16 reviews)
5.1
5.1
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Hello, If you are looking for someone who can bring you result than your search end at us. We have a vast experience in Appointment setting, sales and lead generation industry and best suited for your requirement. It would be really appreciated if you can allow an opportunity to have a word with you and proposed you how we can take your business to next level. We believe in providing quality work at reasonable cost. We have our own calling system and we also don't charge anything upfront. Try us out and I am sure you will be happy with our work
$15 USD in 40 days
5.0 (2 reviews)
2.0
2.0
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I believe I am the best candidate for this job because of the previous job experience that I have as a Technical Support Rep and as a Customer Service Representative. I would be able to practice and apple all the learnings I've got from the previous job experience that I have in handling customers over the phone
$16 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello there! I'm very interested on this position you're offering. My name is Giulia, I have 3 years of customer service experience, I've worked with several customer support plataforms such as Zendesk/Livechat/webchat solving tickets and taking chats (including sales). I also worked as a representative agent and project manager in order to solve issues within the company and pass on problems to the right departament (and vice-versa) in a timmely manner. I'm graduated in Marketing and I have great communication skills, I'm always looking for ways to improve myself and do my best to provide the best support ever so customer becomes faithful to the brand/company/services. I really like to work as a bridge between clients and the company, so I can help customer solve their issues and provide a feedback that will help the company improve their strategies in a win-win relationship. Also, I'm available as required, I'm very helpful person and I learn fast, so you can count on me to performance other tasks as well. I'd really like to discuss the job details on a interview. I look forward to hear from you! Thank you.
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$22 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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Iam a peoples person, passionate hospitality professional with enriched 15 years of sales experience & focusses on problem resolving & every time takes a new problem as a new business and learning opportunity. My core skills include customer services, administration support, sales and soft skill training and time management, I am patient and good listener who firmly believes in two way communication and over the years have developed great interpersonal skills. I am readily available from short term through long term projects so please don't hesitate to get in touch. Depending on business opportunity, Iam happy & volunteer to provide information about a product dealing with concerns & questions reviewing customer accounts or taking customer orders. Customer contact may be over the phone, in person or through email.
$22 USD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
United States
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Member since Apr 23, 2018

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