My outgoing personality, recently completed education and previous work experiences makes me a strong candidate for this project.
I am a fluent and articulate communicator, flexible and responsive. I am computer literate and a fast learner who is practical with a strong sense of urgency and responds positively to challenges and pressure.
In my previous work experiences I was responsible for dealing with multiple inbound and outbound customers via phone, chat and email daily, maintaining their queries and assisting with their issues. I made sales recommendations and also processed sales orders when an agreement is made.I completed each call in a timely and effective manner.
In the past, I was elected as team captain among my teammates and also awarded the Platinum Award for displaying strong leadership skills. I was also given a Most Customer Obsessed Award based on consistent positive customer feedback on my performance. Given this opportunity, I am confident that my customer service training, strong interpersonal and communication skills along with effective time management will be an asset to your business.