I am looking for someone to build me a chat program like some of the products that are out there like [login to view URL], [login to view URL], and www.livehelper.com. We really like how [login to view URL] works and how their solutions works and would like a clone of the software and we don't need all the features like they offer.
We need for this product to be written in streaming java or java applets and NOT JavaScript or ASP.
We don't need the voice stuff, the email stuff, or the remote stuff but are looking for the following features:
Please read the Deliverables to see what is needed....
## Deliverables
I am looking for someone to build me a chat program like some of the products that are out there like [login to view URL], [login to view URL], and www.livehelper.com. We really like how [login to view URL] works and how their solutions works and would like a clone of the software and we don't need all the features like they offer.
We need for this product to be written in streaming java or java applets and NOT JavaScript or ASP.
We don't need the voice stuff, the email stuff, or the remote stuff but are looking for the following features:
1. Text Chat - Interact in real time with visitors to your web site.
2. Real Time Traffic Monitoring - Monitor your web site traffic in real time. Track what pages customers visit, where they come from and how much time they spend on your site.
3. Web Based Administration - View statistics, add accounts or modify features from anywhere in the world using a standard web browser
4. E-Mail Signature - Allow customers fast access to your personnel by adding Livehelper buttons to your e-mail signatures
5. Operator to Operator Chat - Operators can chat with any other operator logged in under your company, even if the operator is logged in from another office or a remote location.
6. Customizable Button with Status - Create custom buttons for your web site that integrate with the style of your site and change depending on the availability of assistance.
7. Support Schedule - Outside your company's normal business hours, customers are notified of the next time that your online personnel will be available. Customers also have the option to leave an electronic message, automatically sent to your e-mail address.
8. Groups - Divide your personnel into categories allowing calls to be routed to specific departments.
9. Hyperlinks and Images - Include clickable links and images in your text chats.
10. Chat Transcripts - Review the transcripts of any chat that takes place on your site, online 24 hours a day, to check for consistency and quality.
11. Customizable Interface (Skins) - Customize the customer chat box to match your own logo and color scheme.
12. Push Pages - Instantly send your visitors directly to the page they're looking for
13. Transfer - Transfer calls from one agent to another in real time.
14. SSL Secure Chat - Encrypt chats up to 128bit to ensure privacy and security.
15. Push Pictures- Instantly sends your visitors pictures into the chat box.
We really need someone that can do this from scratch and are not interested in someone else's code. We need to own this code and you will build this for us and not use anyone else's code.
Please only bid if you can do this? We don't have time to waste?..
Thank You!!!
## Platform
We need for this product to be written in streaming java or java applets and NOT JavaScript or ASP.