Call Center
$15-25 USD / hour
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Project ID: #21197930
About the project
8 freelancers are bidding on average $19/hour for this job
Hello, I am interested in your project, would you like to discuss further details with me! I will wait for your reply. Thank you. Regards,
I have been a telemarketer and customer service agent in different well known companies in the real estate and insurance industry where I set appointments, promote the products we have and cater to customers with their More
Hi, Greetings! Let's join hands for long term relationship with the best Technical team. With reference to your requirement of building an app. I have worked on similar projects to what you are looking for, and I a More
