Looking for an OTRS expert who is able to create custom REST apis and custom modules

Hello we search for a consultancy for creating custom REST APIs and also custom modules. Ideally we want to have some cleanups in tickets like with Amazon or any other shop e-mails. The E-mails shall be automatically be merged by the order number into one existing (oldest) ticket. Preferably we would like to use Java, alternatively (second choice) perl. Here some first insights of how it could be possible: [login to view URL] Also we search for consultancy of using advanced features of OTRS. So you are a developer and you have many years (at least 4 years) experience of real handson usage on OTRS? Great file us a proposal. How do we work? we have a private gitlab repository, which we will use for data and issue exchange. You are not able to use the private repository? Simple: do not apply! Budgets and rates Place your offer independently of our offer. We do not disclose our budget nor do we disclose our rates which we are willing to pay. We talk about the time you need and the payment you get for this time and knowledge. So share us the costs you will have in your proposal and we will respond if the offer is reasonable. (We have developers aboard with more than 20y of development experience, so we are able to see reasonable offers...)