** Cold calling expert **
Good day! I am glad to inform you that, I am a professional
Customer service representative, having 3 years of experience in
many brands like AMAZON, FLIPKART, REALME, and JK TYRE.
So, I can handle incoming and outgoing customer service/support
calls, emails & chats maintaining the best KPIs needed by you,
achieving the highest customer satisfaction, highest net promoter
scores & highest quality score. I will deliver 100% accurate results
according to your requirements.
I have worked with well-known call centers ( TELEPERFORMANCE
AND GIRNAR CARE ) and multiple
clients overseas like Fearlesspurchase ( clothing brand ), an India
discount store. I worked in many campaigns and know how to deal
with clients and handle them in a professional manner because I love
to talk with people and chase the targets, also know how to maintain
data with 0% mistakes.
#STRENGTH
I can independently handle Team and all customer support calls,
emails, and chats. You can
leave all your worries to me, as far as customer service/support and
team lead is concerned
I am fluent in English and have good knowledge of dialers and CRM
also, I have a proper setup of the work
environment.
1) Strong internet connection ( 50mbps - Wired )
2) High configured desktop ( I3 and 8GB RAM )
3) Headphones with active noise cancellation
4) Provide 24/7 work support