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Helpdesk Agent needed.

$30-250 USD

Closed
Posted about 6 years ago

$30-250 USD

Paid on delivery
We are looking for helpdesk agents to join our existing team in a 24/7 environment. Agent must have good communication/language skills. Communication needed is only through tickets and in English and receiving or making calls to customers/clients in NOT required. This is a business to business project (b2b). Work time is 5:30 AM Singapore time to 10 AM Singapore time. Agent is expected to acknowledge - accept - respond to tickets during his/her shift time within 15 minutes. Ticket notification can be received on mobile devices. Project is a Work From Home project so agent must have a laptop/PC and a stable internet connection.
Project ID: 16359400

About the project

52 proposals
Remote project
Active 6 yrs ago

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52 freelancers are bidding on average $155 USD for this job
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May I know your hourly rate? I am skilled at communicating..got laptops and internet connection! I understand the job and done similar tasks before as well.. ZERO ERROR GUARANTEED!! Please read my 320+ reviews. Based in Nepal we provide quality work, and 100% satisfaction guarantee..We are not satisfied with the work until you are. contact me immediately.
$100 USD in 3 days
5.0 (151 reviews)
7.6
7.6
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I am Chartered Accountant by profession having experience of more than 6 years in a reputed MNC, worked as financial analyst .Proficient in accounting, bookkeeping. Very hardworking and good communication skills Services Offered: • Bookkeeping,and Accounting • Financial modelling with projections • Business Plans • Quickbook, Xero, MYOB • ‎Advanced Excel skills,Virtual Assistant Looking forward to work with you. Regards Pooja Shah
$250 USD in 30 days
4.8 (10 reviews)
5.1
5.1
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I am available to work from 5:30 AM to 10:00 AM Singapore Time. I am a mobile with a data, a laptop and a stable connection that is needed to get the job well done.
$155 USD in 3 days
5.0 (3 reviews)
4.9
4.9
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I'm a senior technical support analyst with extensive experience in handling inbound calls for hardware and software troubleshooting, email troubleshooting, virus removal and other computer-related issues. I have worked in various fields from customer service to technical support to chat and email support. I have the right skills to help your business grow given the opportunity to with you.
$122 USD in 7 days
5.0 (1 review)
3.2
3.2
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Hello, I have experience working as an ebay and amazon customer support for 3 years and 5 months under trivalsensationz account, an eCommerce company in Europe. I can easily adapt to any kind of work, I am a team player, fast-learner, goal-oriented type of a person. I always challenge myself to find opportunities for me to grow and I really am looking for a job which I can grow more as a person as well as develop my career skills. Let me know if interested of my offer. Best regards, Algie
$150 USD in 5 days
4.9 (13 reviews)
3.3
3.3
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Hello, I'm interested to be part of your team. I would be able to work in the time slot you mentioned. Also, my English is good so communication is not a problem. I have a good PC (winXP) & broadband connection. I'm not sure how much to bid here but if you have a budget in mind, please let me know. I can start immediately. Kind regards Joydeep
$150 USD in 30 days
5.0 (8 reviews)
2.8
2.8
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VPN I have 11 years full time working experience in IT, 5 years working as a desktop/Server Engineer and which 6 years of it is part of network and security engineering, I am currently providing my services at one of the largest ISP in South Africa doing setup new Solutions like Routing, Switches, Firewalls and troubleshooting, maintenance and skills transfer of existing Vodacom clients (Academic institutions, Parastals, Private and Public sectors). I also have experience in Microsoft Windows and Servers. I am International certified Cisco (CCNP Routing and Switching and CCNP Security), Microsoft MCSE, Comptia A+ and Network+
$155 USD in 3 days
5.0 (1 review)
2.0
2.0
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Hi i am interested but would like to know some things first , this is long term job right ? What product/company do i represent ? How much is monthly pay ?
$30 USD in 3 days
5.0 (1 review)
0.6
0.6
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I've been doing: Transcribing Data entry Customer support Appointment setting Cold calling and inbound calls Handling e-commerce accounts Email support Responding to tickets (via Help Desk software) Relevant Skills and Experience I've been doing: Transcribing Data entry Customer support Appointment setting Cold calling and inbound calls Handling e-commerce accounts Email support Responding to tickets (via Help Desk software)
$333 USD in 30 days
5.0 (2 reviews)
0.5
0.5
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I have 2 years experience in assisting customers through emails and as an Operations Supervisor in a back office, I also handle escalation tickets before it reach our clients. This will be a great opportunity for me to work at home. Hope you can consider my application.
$155 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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24/7 Agent that can help you with your problem i alreday have don e sport from home and also in several time zones.
$166 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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I have worked with Freshdesk so have an idea of using a helpdesk platform. Also, I enjoy this line of work the most and enjoy helping customers resolve issues to be happy ands returning customers.
$155 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$35 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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I have 10 years of experience as a support analyst, customer service and technical support. I've interacted and handled clients from different fields. I can provide stellar support via chat, email and phone. I understand that the role is time critical given that ticket should've been attended to within 15 mins. I have experience handling critical customers too which proves that I can work under pressure. In addition, my timezone is align to required working hours. Feel free to message me if further information is required. I look forward to work with you and hope to hear from you soon. Thanks and Regards, Niel Del Rosario
$30 USD in 1 day
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$233 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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I am very knowledgeable about technology, and I have been praised for my abilities and friendliness in providing technical customer support.
$35 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$222 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$244 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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Good day! I’m Kate Nicole Andrade. You can call me Nicole. I really need to have a part time home based job, to help support our family, since I can’t work outside because no one will take care of my 2 kids. I'm looking for a long term job and stable job that can support me and my family, a long term job where I can build professional relationship with client and company. I have 2 years experience as a customer service representative, technical support and travel sales representative. Aside from working with BPO industry, I used to worked with a photography section with one of our universities here and this is what I really enjoyed doing. After I work with the photography section, I still continue practicing and studying other techniques and strategies using Adobe Photoshop. I believe that if you enjoy what you are doing and you love what you're doing, you'll definitely be successful on your chosen field. And designing is the top of my list. I really love and enjoy doing layouts, practicing more and more to gain more knowledge. I am really hoping to be a part of your success and will wait for an amazing company or client where I can showcase what I have and learn more. I am really hoping to be a part of your success and will wait for your response. I really appreciate that time that you spend to read this letter. I’m looking forward to hear from you again. Sincerely, Kate Nicole Andrade
$222 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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NAME: Donald Latson Business:DCRE Solutions Group LLC which is in progress and conducts real estate administrations. Status:I am an entrepreneur who has developed a drive for business management since May 22,2015. There are certificates displayed in my profile for companies to qualify me as a Manager. SUBJECT: Responsible Agent -I have pc w/internet-done in 3 days-long term if needed Why me: #1 Priority for Donald start date: immediate completion date: set with the project owner Willing to partner with another Freelancer Presentation: Will be delivered, ratified, clean, accurate, prompt, with professionalism by: Donald Latson We can manage payment receipts paid as completed: ( at least 20% due in escrow is mandatory upon start I will provide you with immediate receipts ) daily, by 1/4 , 20/40/40 , 20/20/60, 20/80, 40/60, 50/50 Follow-Up: daily or 1/4ly as needed MUCH SUCCESS IN YOUR LIFE AND MANAGING YOUR BUSINESS,THANK YOU! Choice: Review or Recommendation Welcomed after Success
$145 USD in 3 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of INDIA
Guwahati, India
5.0
1
Payment method verified
Member since Oct 24, 2016

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