How may we help you?

Milestone Payments

The Milestone Payment system is the recommended mode of paying freelancers on the site. It offers protection to both employers and freelancers by giving equal control over created payments for awarded projects. Only employers can create and release them, and only freelancers can cancel and return them to their employers. 


Every Milestone Payment that is created will have its own invoice that can be viewed and downloaded from the project page.


Creating Milestone Payments automatically charges the employer's account or verified payment method. We will then hold the funds until the employer chooses to release them to their freelancer.


Releasing Milestone Payments transfers the funds to the freelancer’s account. By releasing payments, employers acknowledge complete satisfaction with the freelancer's delivered work.


Cancelling Milestone Payments, if initiated by the freelancer, cancels the pending payment, and returns the funds to the employer's account.


Using the Milestone Payment System also makes our Dispute Resolution Service available to you, which allows contesting the return or release of in progress Milestone Payments.


Was this article helpful?