Beaudouin Rock Z.

I am a professional Virtual Assistant & Customer Service Representative, who is passionate about my work. I specialize in Customer Service, Admin Support, Data Entry and Translation. Not only that, I am proficient in troubleshooting, and working with different clients made me learn and navigate various tools, systems, and portals efficiently. My long-term work experience has taught me how to meet and exceed each client's expectations. As a Virtual Assistant & Lead Generator, I work quickly and confidently because I love what I do, I'm highly motivated and a great manager of time, I learn quickly, and I have strong analytical skills. My organizational skills are essential for making deadlines and delegating responsibilities while fostering an environment of teamwork. Curious, I love to learn new skills! My expertise are: ✔Customer Service ✔Data Entry. ✔ Web Research or Scraping. ✔ Copywriting. ✔Order Processing. ✔Email Management. ✔CRM Management. ✔Translation into French and English. ✔Personnal Assistant. ✔Social Media Posting, Content Creator. ✔Community Moderator. ✔ Designer. Analytical & Research Skills. Customer-oriented and responsible attitude Experience with CRM systems Experience with native speakers International exchange programs participation. Polish your language skills Help customers around the world Meet warm, intelligent people Maintain life-work balance Software programs, tools, and websites I have experienced: ✔ Skype, Slack, Telegram, Discord ✔ Trello, Asana, Jira, Notion ✔ Zendesk | Freshdesk, Help Scout, HubSpot ✔ Social media (Facebook, Instagram, Twitter, LinkedIn, Pinterest) ✔ Zoom, Google Meet, Loom ✔ Photoshop, Premiere Pro, Audacity, Canva ✔ ZOHO Suites ✔ Google Suites (Docs, Sheet, Slides, Calendar) ✔ Microsoft Suites (Word, Excel, PowerPoint, Access) ✔ WordPress, WooCommerce, Shopify ✔ Zapier ✔ HelloSign ✔ Calendly, Google Agenda, ✔ [login to view URL], [login to view URL], Yuru Text I am here to give you an unforgettable experience!