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chittagong, bangladesh
It's currently 4:20 PM here
Joined April 8, 2020
0 Recommendations
Fahmida P.
@fahmidaparvin100
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chittagong, bangladesh
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IT Professional ( MCSA, MCP)
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Experience
Network Support Engineer
May 2019 - Present
1. Technical Support at client end over phone
2. Network troubleshooting and problem-solving
5. Maintain Network and System Security
6. Monitor Network Performance and Suggest Improvements to Decision Makers
8. Using knowledge of LAN and WAN to construct company networks
9. Collaborating with other network support engineers to solve network malfunctions
11. Maintaining network security using cybersecurity acumen
12. Performing regular network maintenance
. Trainee
Sep 2017 - Apr 2019 (1 year, 7 months)
Lab practice
Customer Sales Executive
Mar 2016 - Apr 2017 (1 year, 1 month)
Selling of banking products to clients. Prospecting and identifying new leads and pitching to the clients. Providing client service to existing customers. Strategizing & implementing ways to achieve sales targets. Prepares reports by collecting, analyzing, and summarizing information.
Maintains quality service by establishing and enforcing organization standards. Maintains relationships with clients by providing support, information, and guidance
Education
M.Sc.
(1 year)
B.Sc.
(4 years)
Qualifications
MCP
Microsoft
2018
Installation and configuration of Windows Server 2012 R2
Virtualization with VMware and Virtual box
Managing Active Directory environments and user profiles.
Configuring GPO, DNS, DHCP, VPN.
Monitoring Windows server 2012 R2.
Server Hardening.
Firewall configuration.
MCSA
Microsoft
2019
Installation and configuration of Windows Server 2012 R2
Virtualization with VMware and Virtual box
Managing Active Directory environments and user profiles.
Configuring GPO, DNS, DHCP, VPN.
Monitoring Windows server 2012 R2.
Server Hardening.
Firewall configuration.
Contact Fahmida P. about your job
Log in to discuss any details over chat.
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