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cairo, egypt
It's currently 2:56 PM here
Joined May 7, 2022
0 Recommendations
Mohamed A.
@Liv123456789
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cairo, egypt
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Account Manager
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Experience
Contact Center Manager
Aug 2020 - Apr 2022 (1 year, 8 months)
* Managing the operations process, planning, control, performance improvement, and operations strategy. Used company troubleshooting resolutions to evaluate technical problems and reach to better results.
* Develop, implement and review operational policies and procedures.
Account Manager
May 2018 - Mar 2020 (1 year, 10 months)
*Client Management relationship.
* Cooperate with the team leaders in order o increase the production of the
Tele Sales Agent
Jun 2017 - Apr 2018 (10 months, 1 day)
*Giving explanations for questions about the company and its products.
* Persuade customers with new products and the best offers.
* Setting appointments with the customers to ease the process to install
solar system.
* Asking questions to understand customer requirements and close sales.
Investigated and resolved customers inquire requests, and delivery
concerns.
Education
Bachelor of Arts, English Department
(5 years)
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