Solution-oriented, highly analytical and resourceful candidate with extensive experience in 3 Serbian banks. - over 5 years working experience in Microsoft Windows server editions 2003/2008 (active directory, DNS, DHC, NAT, WDS, WSUS, NAS, LAN, WAN etc.) - Over 10 years of working experience as a system administrator in Windows 2000/XP/Vista/ 7/ 8 editions. Provided installation, configuration, troubleshooting and customer assistance on both server and desktop platforms. Provided systems upgrade, installing new hardware and software. Expert knowledge of complete windows desktop systems, processes, peripherals, registry, Microsoft Office, hardware etc. Expert knowledge of help desk support and remote technical troubleshooting. Fast problem solving and multitasking, ability to analyze in-depth problems in short time. Used to work under preassure.