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$4 USD / hour
Flag of PHILIPPINES
pateros, philippines
$4 USD / hour
It's currently 4:42 PM here
Joined May 25, 2022
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Mark Omar T.

@taplacmarkomar2

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$4 USD / hour
Flag of PHILIPPINES
pateros, philippines
$4 USD / hour
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Technical Support Specialist

If you are still looking for a technical or customer phone support specialist, to help you improve client experience and provide quality service. 6 years in the BPO industry handling financial and technical accounts, using Microsoft office tools, CRM, data pipelines, and reading daily updates of job aids. Received multiple awards and an annual top performer on my most recent company. I am using HP Laptop with I5 processor and 8 GB ram 150mbps of home internet speed and back up internet dongle of 25mbps. I regularly check my email :) ([login to view URL])

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Experience

Fin-tech Analyst

Accenture
Feb 2018 - Present
Supports client inquiry, explain trading platforms, review clients account and profile. Secure high risk accounts. Review fraud transactions and red flags

Technical support analyst

Sykes Asia
Oct 2016 - Jan 2018 (1 year, 3 months)
Support product inquiry regarding Google products and services. Assist clients troubleshooting apps and devices.

Healthcare associate

Hinduja Global Solutions
Jan 2015 - Oct 2016 (1 year, 9 months)
Process clients orders of medical equipments. Review documents for eligibility. Call doctors and hospitals to check status and verification orders. Call insurance providers for claims and eligibility

Education

BS hotel and restaurant managemnet

Central Philippine University, Philippines 2008 - 2013
(5 years)

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