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Flag of UNITED STATES
It's currently 6:19 PM here
Joined August 27, 2016
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Sussie D.

@teckelhut

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Flag of UNITED STATES
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Customer Service Representative w/over 26 yrs. exp

I am an enthusiastic, reliable and hard working individual who has over 26 years of experience giving professional, efficient and high quality customer service and other duties needed to run a large company. I am skilled in communicating with clients over phone and email. I have experience with live chat support and data entry and am eager to learn any tools that get the job done well. I meet deadlines, and don’t make promises I can’t keep. I can be a team player or I can steer the ship alone if need be. I do not need to be micromanaged. I look forward to working with you in providing excellent customer service and anything else you may need help with. I will not do cold calling though. Please. I have knowledge of use of the following: eBay. Amazon listings, inventory, communication, Wordpress. Ring Central. Social media. Creating listings, maintaining inventory, placing orders on Big Commerce. Mail Chimp Using MerchantPlus. ECommElite. Email communication.

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Portfolio

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2931011
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Experience

Customer Service Representative

Lanier Merchants
Apr 2010 - Aug 2016 (6 years, 4 months)
Skills: eBay listings and maintenance, Amazon listings, inventory, communication, Wordpress, Ring Central for Windows, Social media, Big Commerce orders, listings and maintainence, Campaigns with Mail Chimp , Survey Monkey, Maintaining Bqool postings, Using MerchantPlus, ECommElite, ShipStation, Stamps.com, Olark chat

Took care of disabled husband until his passing. After that I went back to work.

Self
Jan 2000 - Apr 2010 (10 years, 3 months)
Cared for disabled huband

Various Customer Service Work

Do not have a record anymore
Sep 1982 - Jan 2000 (17 years, 4 months)
Various duties. Too many to list. Was never fired from a job.

Education

High School Graduate with a 3.5 average.

United States 1977 - 1981
(4 years)

Qualifications

CGC Evaluator

American Kennel Club
2008
Certified to certify properly trained dogs for Service Dogs and Therapy Dogs

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