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$6 USD / hour
Flag of INDONESIA
mataram, indonesia
$6 USD / hour
It's currently 4:11 PM here
Joined May 11, 2018
0 Recommendations

Ullya S.

@ullyaalamsyah

5.0 (1 review)
2.1
2.1
100%
100%
$6 USD / hour
Flag of INDONESIA
mataram, indonesia
$6 USD / hour
100%
Jobs Completed
100%
On Budget
100%
On Time
50%
Repeat Hire Rate

Virtual Assistant, Reservations, Customer Service

-Complaint Handling as a customer service -Data entry -administrations (income and expenses operational report to the owner) -Cashier (Deposit and Room charges) -Listing and creating accounts on OTAs (Airbnb, [login to view URL], Expedia, VRBO, etc.) -Syncing OTAs to Channel Manager/PMS (Siteminder, LIttlehotelier, hotelrunner, beds24) -Create Channel Manager account -Syncing Channel Manager to Website -Booking hotel and ticket as Virtual assistance -I'm familiar with Zoho, Trello, Voip, WordPress and Wix, Google Drive, PMS/Channel Manager, Smartlock. From all those things, I can be your best Virtual assistance as a customer service and reservations specialist) and I'm ready to work with you soon!! Regards Ullya

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5.0
$114.00 USD
Ullya is a great team member, her professional background and mindset makes her very resourceful and diligent ,no doubt we can rely on her for future challlenges!
Customer Support
Customer Service
Administrative Support
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Flag of Luis Raul M.
@lrmarroquinr
•
3 years ago

Experience

Guest Experience Manager

Pink Coco Hotel
Jan 2020 - Mar 2020 (2 months, 1 day)
I have done guest relation, customer service, replying reviews to all OTAs, control turn down for all guest request and handling complaints, room control

Villa Manager

Stay Shark Villa
Oct 2018 - Feb 2019 (4 months, 1 day)
I have done manage reservations (correspondence), income, and expense report, inventory, purchase, maintenance, HR, customer service, room operational for villa

Front Office Manager

Rascal Kuta Lombok
Sep 2016 - Sep 2017 (1 year)
I have done create and manage a channel manager, booking button, OTAs (Airbnb, expedia,booking.com, etc), handling emails (correspondence) and customer service, room control for EA and ED

Education

Tourism and hospitality

Universitas Udayana, Indonesia 2011 - 2013
(2 years)

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