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gurugram, india
It's currently 2:19 AM here
Joined January 26, 2017
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Vikash K.
@vikkykush
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gurugram, india
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Project Consultant at Capgemini Invent
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Experience
Consultant
Jun 2018 - Present
Responsible for successful initiation, planning, design, execution, monitoring,
controlling and closure of project.
Overseeing delivery management for project schedules,, issue/decision logs, meeting summaries and status reports to ensure effective, ongoing communications across all team members.
Project Associate
Feb 2015 - Nov 2017 (2 years, 9 months)
Understanding a project’s scope and creating documents for the project’s requirements.
Participation in Conducting Kick-off meeting to get to know Project Scope, Project Timeline, Project Standard Parameters (as per customer requirement) & roles and responsibilities.
Ensure the quality of all documents and data to assure the projects integrity.
Develop additional tools and refine processes to help all projects run effectively.
Record milestones and measures of success.
Project Coordinator
Sep 2013 - Feb 2015 (1 year, 5 months)
Helping customer to resolve their issue through incoming calls and through by responding to Emails.
Logging and raising complaints in ERP in case troubleshooting not work out.
Assigning tickets to local vendor/ Authorize service partners for resolution within given TAT.
Getting service report from Vendor/ ASPs to get the same uploaded in system for audit purpose.
Track and manage incoming paperwork Keep all members of the team up-to-date with current information according to client requirement.
Education
Executive Education in Project Management
(Less than a year)
Bachelor of Technology
(4 years)
Qualifications
Six Sigma Green Belt
Simplilearn
2018
Six Sigma strategies seek to improve the quality of the output of a process by identifying and removing the causes of defects and minimizing impact variability in business processes. It uses a set of quality management methods, mainly empirical, statistical methods, and creates a special infrastructure of people within the organization who are experts in these methods.
ITIL V3
Axelos Services
2017
ITIL describes processes, procedures, tasks, and checklists which are not organization-specific nor technology-specific, but can be applied by an organization toward strategy, delivering value, and maintaining a minimum level of competency. It allows the organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement.
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