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fatehnagar, india
It's currently 10:20 AM here
Joined December 18, 2022
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Yerra V.
@yvedick20
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fatehnagar, india
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Customer Service Associate
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Experience
Lead customer service associate
Mar 2021 - May 2022 (1 year, 2 months)
I've worked as as customer service associate in ICICI bank for over 15 months. There my prior responsibilities were to handle customer's incoming escalations, build new troubleshooting strategies for various concerns of the customers and also to handle international voice processes of the company. Also,I've achieved 95% average customer satisfaction rate over my service period.
Education
Bachelors of Technology
(4 years)
Qualifications
Best Service associate
ICICI BANK
2021
I was awarded as the "Best service Associate of 2021" for my customer relationship management and my proficiency.
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