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$6 USD / hour
Flag of SRI LANKA
alawwa, sri lanka
$6 USD / hour
It's currently 9:42 AM here
Joined October 21, 2015
0 Recommendations

Damith Sriyantha K.

@damithsriyantha

5.0 (1 review)
0.0
0.0
0%
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$6 USD / hour
Flag of SRI LANKA
alawwa, sri lanka
$6 USD / hour
100%
Jobs Completed
100%
On Budget
100%
On Time
N/A
Repeat Hire Rate

Data Entry | Customer Support | Virtual Assistant

I have 5+ years of experience in IT Support Service. What I can do: Administrative work, Online Research, Data Entry, Social Media Management, Microsoft Office Tasks, Retype Scanned File, Copy/Paste, PDF to Excel/Word, PDF to .jpeg/.png, Create Ads, Flyers, Logos Web Designing (Basic), Landing Page Design (Basic), Graphic Designing, Basic Photo/Video Editing and MORE. I work quickly and in quality is my top priority. I am perfectly capable of the following introductions as long as they are clear. Once I have a project in my hand. I give my best. I am always honest. I Believe truth and communication are very important for a successful collaboration.

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Portfolio

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Reviews

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5.0
$1.00 USD
Always provides quality work. Very detailed and professional. Thank you very much! Highly Recommended!
M
Closed User
@michaelprendol
2 years ago

Experience

System Engineer

myDigitalOffice
Oct 2021 - Present
• Manage and monitor all installed systems and infrastructure • Install, configure, test and maintain operating systems, application software and system management tools • Proactively ensure the highest levels of systems and infrastructure availability • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks • Participate in the design of information and operational support systems.

Manager - Managed Services

myDigitalOffice
May 2021 - Sep 2021 (4 months, 1 day)
● Diagnose, troubleshoot, and develop new solutions that identify and solve the root cause of customer and software problems in tickets escalated from our L1 and L2 support team. ● Validate events or reports, determine if the event constitutes an incident, and properly enter associated data into the appropriate automated reporting systems. ● Take part in UAT and production testing. ● Providing formal/informal training to the staff.

Operations Manager | PNA Support

myDigitalOffice
Dec 2020 - Apr 2021 (4 months, 1 day)
● Diagnose, troubleshoot, and develop new solutions that identify and solve the root cause of customer and software problems in tickets escalated from our L1 and L2 support team. ● Manage high & critical incident & problem resolution activities per our SLAs. ● Implement automation/operational technology projects, ensuring alignment with the definitions established in its development phase.

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