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$6 USD / hour
Flag of GUATEMALA
guatemala, guatemala
$6 USD / hour
It's currently 2:35 AM here
Joined November 18, 2017
0 Recommendations

Sofia S.

@ovejawise68

5.0 (2 reviews)
0.4
0.4
100%
100%
$6 USD / hour
Flag of GUATEMALA
guatemala, guatemala
$6 USD / hour
50%
Jobs Completed
100%
On Budget
100%
On Time
N/A
Repeat Hire Rate

Customer Service Representative

As a Customer Service Representative for the last 8 years I enjoyed helping people with credit card questions, billing and troubleshooting of website issues. I also worked providing assistance with Cell Phone issues and sales as well as basic technical support. I have excellent soft skils and great tone of voice, I allways show sincere desire to help and give the extra mile for the customer

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1.6
₹16,000.00 INR
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Customer Support
English (US) Translator
Customer Service
Call Center
+1 more
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Flag of Tarun U.
@tup5a2ac1cc6c5ca
6 years ago

Experience

Customer Happiness Agent

Cleanify
Dec 2016 - Jan 2018 (1 year, 1 month)
I worked from December 2016 to January 2018 with a company that books cleaning service, matching the cleaning bussiness with US and Canada customers that was my first job as a freelancer. My tasks included taking orders, updating information and providing assistance to customers, then I was moved to a support position auditing orders, making sure that customers and providers were happy, also taking care of unpaid orders and reschedules and cancellations.

Customer Service Agent

T-Mobile
Mar 2016 - Dec 2016 (9 months, 1 day)
Customer Service, Sales, Technical Support, Billing, Troubleshooting.

Customer Service Representative

CITI Bank
May 2010 - Mar 2016 (5 years, 10 months)
Customer Service, Sales, Billing, Technical Support.

Education

High School

Guatemala 1981 - 1985
(4 years)

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