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$11 USD / hour
Flag of BELIZE
nhwr, belize
$11 USD / hour
It's currently 2:47 PM here
Joined April 8, 2016
0 Recommendations

Not I.

@StelleG

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$11 USD / hour
Flag of BELIZE
nhwr, belize
$11 USD / hour
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Customer Support

I have over twenty years customer service experience in different areas of the customer service industry. I'm hard working and looking forward to working for a company that appreciates the honesty and hard work of the people they hire. I have worked in reservations such as booking hotels, flights and car reservations (travel agency), customer service/client support for customers orders wit different companies. In my last position, I worked in general customer support and loss prevention with LimeBike (an international bike share company) through Upwork. I have experience with chat, email, and phone support and other areas of customer service/support, data entry, proofreading, etc.

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Experience

Customer Service Lead

LimeBike
Apr 2018 - Jun 2019 (1 year, 2 months)
Online Customer Support and Loss Prevention lead for an international bike share company. Some of my responsibilities included submitting evidence for disputes/charge backs before deadline, reporting my team's (10 agents) attendance, productivity and quality assurance, etc daily. Take data from one report to compile in another, etc.

Data Entry Clerk

Nemesis Consulting
Mar 2017 - Aug 2018 (1 year, 5 months)
Data entry work for a land surveying company. Taking data from handwritten documents (pdf) and adding specific information to an Excel sheet.

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