Floramie E.

Are you looking to EASE your day-to-day life and FOCUS more on things that MATTER? You're in the RIGHT profile! I am a versatile virtual assistant with a wide range of skills and a strong background in ACCOUNTING, E-COMMERCE, AND CUSTOMER SERVICE. With 4 years of experience in providing remote assistance to clients and 8 years in customer service, I am dedicated to delivering exceptional support and helping clients achieve their goals. Key Skills: 1. ACCOUNTING: Bookkeeping, Accounts Payable and Receivable, Payroll Processing, Invoicing, Inventory, Cash Flow, and Financial Statement Preparation. 2. VIRTUAL ASSISTANCE: Executive, Administrative, Personal. 3. E-COMMERCE: Order Processing, Shipping, Update Product Listing, Email Marketing 4. CUSTOMER SERVICE: Chat and Email 5. RESEARCH: Real Estate Market Research, Data Analysis, Product Research, Ad Copies 6. SOCIAL MEDIA: FB moderation 7. Photo and Video Basic Editing Used Tools/Software: ✅Quickbooks [login to view URL] ✅Microsoft Suite= Word, Excel, PowerPoint ✅Google Suite= Docs, Sheets, Slides, Forms, Drive, Gmail, Meet, Calendar, Hangouts ✅Trello ✅Gusto ✅HubSpot ✅Amazon Seller Central ✅Shopify ✅WordPress ✅Zendesk ✅LiveChat ✅Canva ✅Adobe Photoshop ✅Adobe Premiere ✅Social Media: FB, IG, TikTok Has knowledge about: HTML CSS I pride myself on my STRONG work ethic, RELIABILITY, and ability to work independently while still being an integral part of a team. I am highly ADAPTABLE and thrive in fast-paced environments, consistently meeting deadlines, LOVE to LEARN new things, and exceeding expectations. My dedication to providing exceptional service and my commitment to continuous learning make me a valuable asset to any organization. Feel free to contact me to discuss how I can assist you in achieving your objectives!