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$11 USD / hour
Flag of INDIA
new delhi, india
$11 USD / hour
It's currently 11:25 AM here
Joined April 13, 2020
0 Recommendations

Saumya Prasad S.

@samm1990

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$11 USD / hour
Flag of INDIA
new delhi, india
$11 USD / hour
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Enterprise Onboarding Manager

Experienced Manager with 10 Years of Experience in the E-Commerce Industry. Results-Driven with a Proven Track Record of Success. Detail-Oriented with Strong Organizational and Communication Skills. Well Versed in Microsoft Excell & PPT.

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Experience

Enterprise Onboarding Manager

Sourcewiz
Jan 2022 - Present
Collaborate with the Head of Onboarding to address onboarding issues and oversee the onboarding team, assigning tasks and delivering training. Analyze customer data to optimize dataset structure for efficient onboarding. Ensure positive onboarding experiences and cultivate relationships with key stakeholders in Marketing, Product Insight, and Sales. Engage in stimulating technical problem-solving related to cataloging and data.

Manager, Customer Success

Innoviti Payment Solutions
Jul 2021 - Nov 2021 (4 months, 1 day)
Focused on increasing profitability from existing retailers by driving volume for identified brands and EMI for selected banks, in line with agreed plans. Increased profitability by acquiring new terminals, adding services, and promoting usage across merchants. Managed SROs, ensured customer satisfaction, and achieved volume targets. Executed plans at merchant locations, conducted regular team reviews using sales force data and provided leadership and guidance.

Key Account Manager

Cars24 Financial Services Pvt Ltd.
Aug 2020 - Jun 2021 (10 months, 1 day)
As a Key Account Manager in Digital Retail Lending (Auto Loan), handled B2B sellers, used car dealers, used car finance, B2B sales, e-commerce, login/disbursement, customer relations, and compliance. Led a team of 15 executives. Employed analytical skills to manage risk and regulatory interactions, ensuring adherence to bank guidelines. Supported team in achieving business and collection targets.

Education

Post Graduate In Programe Management

Institute of Management Technology, Ghaziabad, India 2020 - 2021
(1 year)

Bachelor Of Engineering

India 2011 - 2014
(3 years)

Diploma In Mechanical Engineering

India 2007 - 2010
(3 years)

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