John Nestor T.

I am confident that I would be a valuable asset to you. I am an experienced and knowledgeable Service Desk Analyst who continues to contribute training and acquire skills within a helpdesk support role for 4 years. Works well independently, or in a group setting providing all facets of computer helpdesk support such as troubleshooting, installations, maintenance. Skilled in providing customer and end-user helpdesk support. Easily identify and resolve technical issues and concerns. I have no idea what the other candidates you’re considering might be able to do. My guess is you’re looking at some top people, but let me tell you what I can do for you and why I think I have a unique set of qualifications that I hope would make me the best candidate for the job. My 1 year experience in collections and 4 years of IT experience have taught me a great deal about dealing with customers. I have developed a strong problem-solving skills, honed my ability to manage conflict, deal with demanding individuals and polished my communication skills. In my 5 years experience working.I have gained professional experience and valuable life skills. I've gained confidence in working with people. I've learned how to actively listen. I've learned how to be a critical thinker.I have learned the value of questioning, how to ask the right questions and gather the available data to narrow down the root cause of the issue.I have also received several client commendations and awards over the last four years. I am passionate about learning new skills and completed a number of training courses. For my work purpose, I have a nice arrangement of computer components with a powerful internet connection, headset with noise-canceling and a fixed landline telephone. I have a complete in-home office set up. So I’m ready to begin as soon as possible and welcome you to contact me to set up an interview at your earliest convenience. Thank you so much for your time and consideration. Please contact me at [login to view URL].