Hiring Agents for HelpDesk support in our webste

$250-750 USD

Closed

Posted

over 6 years ago

$250-750 USD

Paid on delivery

We are UniqSoftware ([login to view URL]) and we are currently hiring agents to give support installing Windows / Office or solving any installation issues via Chat / Phone / Email to our customers (We provide the system for helpdesk support). We pay by week from USD $70.00 to start and we will be increasing as you demonstrate your skills at work. Requirements: 1) ENGLISH-SPEAKING: English must be fluent enough to give support via phone and the orthography MUST be really good (preferably of English mother tongue). Our Customers are from the UK / US / AU. 2) EXPERT INSTALLING WINDOWS/OFFICE: You must help customers to install and solving any issues with Microsoft products such as Office / Windows for PCs & Servers. 3) READY TO WORK IN THE SCHEDULE GIVEN: I need you to work WITHOUT INTERRUPTION. We will be supervising your schedule online, We don't like missed calls or chats in the system. You must be online in the time we agree. Be ready to work in schedules like: - From Monday to Friday (8 Hours - 5 days) - From Wednesday to Sunday (8 Hours - 5 days) - From Monday to Saturday (6 Hours a Day - 6 days) - From Tuesday to Sunday (6 Hours a Day - 6 days) 4) READY TO LEARN: You need to learn our helpdesk support system and that will take some time. So we need somebody quick-learner because we don't have too much time. 5) Computer with Internet and Headphones.

Project ID: 15783278

About the project

39 proposals

Remote project

Active 6 yrs ago

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39 freelancers are bidding on average $419 USD for this job

@itsmugunthan

Hi there! I am an experienced virtual assistant and a Customer Support Executive with nearly 2 years of experience. I have been working with well established US and Europian companies and I'd LOVE to provide you with references and recommendations!. I excel in the fields of Virtual Assistance and Customer Service due to my professional yet friendly manner, multi tasking ability, honesty and dedication towards my job.I can adjust to match any work requirement and I'm an extremly fast learner. I have experience in a variety of softwares including, Asana, Canva, MS Office, Zendesk,SME Software, Cpanel, Nimble CRM, Insightly,Evernote, Apptivo,Skype, Google Voice and many more! I hope, I would be the right candidate for this post. Awaiting an affirmative response from you. Kinds Regards, Mugunthan

$700 USD in 10 days

5.0

(45 reviews)

6.7

@tuhindo82

B. Sc (Computer Science)with MBA degree and Understanding how valuable an education is, I am serving Pacific Pharmaceuticals Limited as a Asstt: Manager (MIS and IT). Relevant Skills and Experience Website Management ,Customer support, Admin, Virtual Assistant, Wordpress, Shopify, opencart, Magento,PHP,MySql,Oracel and More Proposed Milestones $555 USD - One Month

$555 USD in 24 days

5.0

(2 reviews)

4.6

@bhosale21sachin

Hi! I am Sachin and I'm a full time dedicated assistant with 5 years of experience in customer support, Wordpress and data entry. I'm confident & highly values professionalism. Sincerely Sachin B. Relevant Skills and Experience Customer Support Proposed Milestones $250 USD - Customer Support I look forward to hearing back from you.

$250 USD in 20 days

4.9

(3 reviews)

4.3

@sydneyjovita

Hi, Good day! The position seems to fit well with my qualification, work experience & carrier interests. I have done this kind of work before with various businesses and individuals. I'd be more than happy to provide you samples of my previous work if requires. Your position requires an Expert Customer Service Specialist with extensive skills on managing Social Media Platforms, Landing Pages, Campaigns and Newsletters, Marketing/Sales Management,Wordpress, Email Marketing, Appointment Setting, Bookkeeping, Cold Calling, Lead Generation, Landing Pages, Internet Marketing, Data Scraping, Customer Service and Phone Support, CRM, General Administrative Tasks and Data entry. Please let me know what is the line of business corresponds to this project and let's make an effective action plan together to get it started. Wisely choose the diamond among the candidates :) Hope to talk to you soon. Cheers. Thanks and Regards, Vanessa

$250 USD in 10 days

5.0

(5 reviews)

4.2

@mohsinalizafar

Hi sir i am intrested in this job as i was looking for a job like this Relevant Skills and Experience i've 2 years of chat support experience for a Canadian company Proposed Milestones $555 USD - a plese message me so that we can discuss more i am waiting for reply Thanks

$555 USD in 10 days

5.0

(4 reviews)

2.7

@arhcite

I have everything you need to get the job done, and online assistance works are something I have been doing up to now. Relevant Skills and Experience Virtual assistance

$250 USD in 10 days

1.8

(1 review)

4.8

@Bovko

Hi i am interested in having steady job, i think i know around computers a lot , am using Linux last 5 years but still install stupit Windows for friends and stuff. Relevant Skills and Experience Windows, Linux , C# , 3D , Teamviewer , English :) Proposed Milestones $280 USD - Month of work

$280 USD in 30 days

5.0

(1 review)

0.6

@laurentzyu

support Relevant Skills and Experience quite decent ,if we exclude the communication through phone calls Proposed Milestones $250 USD - after 30 days

$250 USD in 30 days

0.0

(0 reviews)

0.0

@meeshal1994

Hello, I would like to work on the project for a week first and then we can discuss what will be the next step. Relevant Skills and Experience English, Have good typing speed, Know to install thing in Windows/Mac, Know to handle MS Office etc. Proposed Milestones $250 USD - Virtual Assistance

$250 USD in 15 days

0.0

(0 reviews)

0.0

@kerrtika

My work experiences had familiarized me with the many challenges in customer service and administrative work. I have been using microsoft word during my previous employments Relevant Skills and Experience my previous employments required me to handle telephone and face-to-face enquiries. I've attended to difficult clients and solved some problems

$555 USD in 10 days

0.0

(0 reviews)

0.0

@malirefat

I am ready to work with your requirements.

$272 USD in 7 days

4.9

(2 reviews)

0.1

@jebintrasheed

Hiiii... I have read the instructions for project. I am confident that I can complete ur project within the deadline... I am a Mechanical Engineer having good computer skills and is waiting for the right opportunity to prove my talent through my work... Hoping to hear good news from you soon....

$280 USD in 30 days

0.0

(0 reviews)

0.0

@AlejandroQR

Hi! I would like to join your team. I think I could be a good match for the position. Relevant Skills and Experience I have several years of experience working as a Program Manager performing administrative task. I'm proficient in MS Office and CRM platforms. I'm bilingual (Spanish/English) Proposed Milestones $388 USD - Completion Please let me know the details in order to start working ASAP

$388 USD in 5 days

5.0

(1 review)

0.1

@Yashikak

I have a team of highly skilled, professional and well versed people, who have prior experience in customer support and up selling. We are ready to start on an immediate basis. Thanks. Relevant Skills and Experience customer service, technical support. Proposed Milestones $555 USD - 0

$555 USD in 10 days

0.0

(0 reviews)

0.0

@Knnnp6

I have around 4 years of experience working as an Technical support Help desk . Having handful experience in working with various Remote tools like GTA, VNC , Team viewer . Let me know your Requirement in detail so that I can look into it.

$333 USD in 30 days

0.0

(0 reviews)

0.0

@nina9614

Hi there! I’m a person who lived in the US for 19 years (I’m 21 now) so I hope you’ll need an American accent for this :) also, I worked at TELUS (Canadian mobile company) in the help desk for 1 year, so I’m very familiarized on how to treat customers as well. I have lots of free time, especially in the afternoons. Also I’m very familiar with Windows; I’ve used that OS my whole life. I’ll be very happy to work for you and learn what I need to know, and I promise you won’t be disappointed :).

$833 USD in 3 days

0.0

(0 reviews)

0.0

@bulanierKit

Im Customer oriented person and I can work anytime and anywhere. I can work also under pressure

$555 USD in 10 days

0.0

(0 reviews)

0.0

@jakecavazos

I will provide top tier customer centered support and technical support for your helpdesk ensuring the phones are always answered and the tickets are always submitted properly. Relevant Skills and Experience Adept at troubleshooting hardware, software, and network issues. Training skills as it applies to end-users. I enjoy helping others and I'm able to diagnose errors and provide technical support. Proposed Milestones $70 USD - 1st full day of work $70 USD - 2nd full day of work $70 USD - 3rd full day of work $345 USD - 4th through 8th day of full work, etc... please reach out to discuss this further pay is negotiable Additional Services Offered $1 USD - I have entry level IT skills as well as skills in windows and Linux administration. Do you rate customer service and soft skills over technical and troubleshooting for this position?

$555 USD in 10 days

0.0

(0 reviews)

0.0

@nahmad083

I'm a Systems Engineer with 7+ years working experience with Microsoft Windows 2003/2008/2012 R2 installation, configuration, and management, MS Office 2003/2007/2010/2013/2016,and VMware vSphere 5.5/6.0, ManageEngine ServiceDesk.

$555 USD in 7 days

0.0

(0 reviews)

0.0

@alikhan2012

You can pay me this amount weekly for M-F work. Relevant Skills and Experience I have perfect English grammar with great phone and writing skills. I have job experience with an IT company for more than 4 years. I have 4 years of experience in chat and email handling. Proposed Milestones $250 USD - You can pay me this amount weekly for M-F work.

$250 USD in 7 days