Find Jobs
Hire Freelancers

Helpdesk System

$250-750 USD

Closed
Posted over 3 years ago

$250-750 USD

Paid on delivery
We are an IT Services company, we do ON site and Remote Support. Sales of hardware and Software. I need a CRM system where I can do the following: i. Add new customer: Contact info, Address with KM, Account status ii. Log tickets for customers: When a ticket is logged - An Email receipt to be automatically sent to the customer ii. Assign ticket to Technician: Details of ticket/Call to be Emailed to Tech and a copy sent to customer v. Engineer to be able to update ticket (add time spent on the job, mileage travelled ) Option to place call on hold/pending, close iv. Option to view all Active tickets, Closed, on hold
Project ID: 27445220

About the project

20 proposals
Remote project
Active 4 yrs ago

Looking to make some money?

Benefits of bidding on Freelancer

Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
20 freelancers are bidding on average $556 USD for this job
User Avatar
I have developed s similar system for inhouse use for a corporate house. What I understand: - customer master - when you add customers, their login details will be created and emailed to them so that they can login to log calls - Technician master - again with login details - Fields for logging in calls - please specify - iv - is for admin to view? Above is entire requirement? Please confirm complete fields for customer master, technician master, call logging and call attending. I will need hosting server access (that supports latest versions of PHP and MySql). Once I hear back from you I will be able to assess scope of work precisely. I will revise / confirm my bid accordingly. Detailed specifications and inputs will also help me make an informed commitment and deliver as required. I ensure a very thorough job and also support if you need changes / enhancements in future. I look forward to hearing from you and working on the project.
$750 USD in 15 days
4.9 (1030 reviews)
9.1
9.1
User Avatar
Hi there, I have read the brief details on the job listing. You can check my experience, customer feed backs and my portfolio here: https://www.freelancer.com/u/AwaisChaudhry?w=f I believe its a doable job I have great experience doing projects with PHP, HTML, MySQL, Software Architecture and CRM. Please initiate the chat so we could discuss it in detail. Thanks! Awais
$750 USD in 29 days
4.9 (120 reviews)
8.5
8.5
User Avatar
do you need any calls done via twilio API or something? do you need any fancy design than just plain html in tables/css? I can do all these with PHP/MYSQL coding with security and create a custom based helpdesk system for you. I am a PHP/MYSQL programmer individual with 15+ years. so discuss with me mroe pelase.
$550 USD in 8 days
4.9 (388 reviews)
7.9
7.9
User Avatar
Hello, I hope you are doing great. I have good experience with doing similar jobs. You can check my portfolio. I can do this job because have great experience with HTML, CRM, PHP, Software Architecture and MySQL. Please start the chat and discuss this. Thanks!
$750 USD in 12 days
5.0 (24 reviews)
6.7
6.7
User Avatar
Hi! How are you doing? I have read the project description and really interested in this job, I have 4 years’ experience doing similar jobs regarding to these skills HTML, Software Architecture, PHP, MySQL and CRM. You can check my profile portfolio and reviews, also I have some questions regarding to your project. Please start the chat so we can have detailed discussion about job. Thanks!
$750 USD in 12 days
5.0 (24 reviews)
5.2
5.2
User Avatar
Hello, Greetings from India. Team of CRM experts already worked on Helpdesk System as per specification before and can share details and demo regarding the same once we connect. Ready to give demo before we move forward with project. Let's connect and we can discuss things in detail. Waiting to hear from you soon and be a part of your success. Thanks!
$500 USD in 7 days
4.6 (27 reviews)
5.7
5.7
User Avatar
Hello, I have 9+ years of experience in web design and development. I do your project. I am lucky if i work with you. I am available 24x7. Please contact me asap. I am waiting for your response. Thanks & warm regards,
$250 USD in 1 day
4.3 (38 reviews)
5.2
5.2
User Avatar
Hello, I have extensive knowledge of PHP and used to design lots of different systems. I can create a helpdesk system with all your requirements in 4 days as long as you agree to work with me. Do you want anything else except what you described in the job requirement? If yes, we will have to talk about pricing and time requirements, if not, my bid and time stand as they are. If you want to see some of the past projects, look at my profile. Kind regards, Nick
$400 USD in 4 days
5.0 (6 reviews)
3.9
3.9
User Avatar
hi there, I am an experienced programmer. I would like to work on your project. I can complete the work on time and within your budget. thanks
$444 USD in 20 days
5.0 (10 reviews)
4.0
4.0
User Avatar
Hi Already Have Live to show you Sample of CRM i Saw your requirement , I can say that , I have already worked on similar software/apps What i am understanding from this is you want some kind of crm/erp Let us discuss more about it Thanks
$500 USD in 7 days
4.8 (6 reviews)
3.7
3.7
User Avatar
Hi, I have rich experience with CRM System using Laravel and MongoDB so it's suitable for me. Let's discuss more in chat. Thank you Milan
$500 USD in 7 days
5.0 (4 reviews)
3.3
3.3
User Avatar
hi. i have lot of experience. i can do ut. please write tilo me and i Will Happy ti help you. I have lot of years on support systems.
$250 USD in 1 day
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi, I can design and develop this CRM per your requirement. I am a Full Stack developer and experienced in developing customized software solutions as per business requirements. I also provide maintenance and support to customers. My expertise in .NET, c#, HTML, CSS, AngularJS, MS SQL. Let me know if you are open to develop using this technology stack. I can also help you host this on AZURE or on premise (if you have on premise hosting capability). Let me know.
$300 USD in 15 days
0.0 (1 review)
0.0
0.0
User Avatar
Hello, We have a Ticketing Solution in place which is being used by Customers in South Africa. The Solution is available on Cloud with 24*7 Support and can be deployed within Couple of Days. If you interested in seeing the Solution Demo and take it forward. Please feel free to message Me. My Email Address - adnankhan1987 at gmail dot com
$500 USD in 7 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of SOUTH AFRICA
Cape Town, South Africa
0.0
0
Member since Sep 20, 2020

Client Verification

Other jobs from this client

Liquor Delivery App
$250-750 USD
Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.