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$5 USD / hour
Flag of PHILIPPINES
general mariano alvarez, philippines
$5 USD / hour
It's currently 1:55 PM here
Joined July 10, 2019
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Mark Jayson D.

@paperview01

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$5 USD / hour
Flag of PHILIPPINES
general mariano alvarez, philippines
$5 USD / hour
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Have work experience that you need :)

As an e-commerce VA, I know Product research to search for best seller products for my client. I have knowledge in product listing thru Shopify, eBay, and Amazon. Knowledgeable in processing orders, returns, exchange, refund, and order follow up which these skills I got from my previous job as a call center representative for an e-commerce store (Walmart Canada website). I also know inventory management, I got this skill when I worked as a sales technician on a physical store here in the Philippines which I am the one who assigned in inventory task. I have experience as a phone, chat and email support, I got these skills when I worked in the call center as a customer service representative and technical support which I know that I can use to work as a virtual assistant. I don't have experience as a Virtual assistant but I can use all my previous experiences and Internet as my resource to fulfill my duties and responsibilities once I hired as your VA.

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Experience

Technical Support

Teleperformance Phils
Feb 2017 - Jul 2019 (2 years, 5 months)
• Receives inbound calls from Epson North America customers; • Help customers over the phone in troubleshooting their printer issues.

AT&T Customer Service Representative

Sutherland Global Services
Mar 2019 - Jun 2019 (3 months, 1 day)
• Receives inbound calls from AT&T, DirecTV and U-Verse customers; • Process payments, payment arrangement, refund and new orders. • Process adding and removing channels on the customers TV account • Help customers over the phone in troubleshooting their TV receivers, modem/routers and mobile phones.

Walmart Canada Customer Service Representative

Alorica Philippines
Aug 2018 - Jan 2019 (5 months, 1 day)
• Receives inbound calls from Walmart Canada website customers. (e-commerce) • Process payment, refunds, returns and exchange. • Order tracking • Process order online • Answer customer product inquiry • Assist customers about following up an order

Education

BS Nursing

University of Luzon, Philippines 2015 - 2017
(2 years)

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