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Proficient Call Center Specialist

$8-15 USD / hour

Closed
Posted 5 months ago

$8-15 USD / hour

As a rapidly growing business, I am in urgent need of a proficient call center agent who can handle a large volume of both inbound and outbound calls on a daily basis. Primary Responsibilities: - Answering more than 100 customer calls per day - Providing top-notch customer support to ensure customer satisfaction - Making outbound calls as part of our proactive customer service Necessary Skills: - A basic understanding of our industry to effectively assist customers - Excellent verbal communication and problem-solving skills - Ability to manage high-volume calls efficiently Experience: - Proven experience as a call center representative or similar customer service role
Project ID: 37550706

About the project

59 proposals
Remote project
Active 4 mos ago

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59 freelancers are bidding on average $11 USD/hour for this job
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I am writing to express my interest in the call center agent position at your rapidly growing business. With proven experience in customer service and call center operations, I am confident in my ability to manage both inbound and outbound calls effectively, contributing to customer satisfaction and the success of your team. My background includes handling a large volume of customer calls daily, where I have consistently provided Premium support. I am adept at answering queries, resolving issues, and ensuring that each customer interaction is handled with the utmost care and professionalism. I possess a basic understanding of your industry, which enables me to assist customers effectively and address their concerns accurately. My excellent verbal communication skills, coupled with strong problem solving abilities, make me well equipped to manage high volume calls efficiently and maintain a positive customer experience. I am committed to making a significant contribution to your proactive customer service initiatives through outbound calls, ensuring that your customers receive timely and helpful support. Thank you for considering my application.
$15 USD in 40 days
5.0 (2 reviews)
3.3
3.3
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Hi, Good day. Working as a customer Support Represantative in a reknowned company. Please reply me fore more details. Thanks, Debashish
$8 USD in 40 days
5.0 (5 reviews)
2.8
2.8
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Hello there! My name is Burhanuddin and I'm an experienced freelancer with the skills necessary to provide you with the most efficient and effective call center specialist you're looking for. I have a proven track record of successfully handling high volume calls, providing top notch customer support and outbound calling as part of an established customer service strategy. I understand that you're looking for a proficient call center agent who can handle a large volume of both inbound and outbound calls on a daily basis. With my extensive customer service experience, I'm confident that I can provide the tools necessary to ensure customer satisfaction across all divisions of your business.
$12 USD in 40 days
5.0 (3 reviews)
2.5
2.5
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Golam, here is your chance to show why you would be the best fit for this project. As a rapidly growing business, you are in urgent need of a proficient call center agent who can handle a large volume of both inbound and outbound calls on a daily basis. I have the necessary skillset to provide top-notch customer support. My background includes working as a call center representative or similar role, so I have the experience needed to succeed in this position. Additionally, my reputation is outstanding with past clients, demonstrated by my outstanding communication and 24/7 response. I understand how to manage high-volume calls efficiently as well as provide pleasant service to customers. With my skillset, I am confident that I can provide the necessary solutions for your needs. Please feel free to contact me if you have any questions or would like more information about my professional profile.
$8 USD in 40 days
5.0 (1 review)
2.2
2.2
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My name is Muhammad and I am excited to offer you my services as a proficient call center specialist. As a rapidly growing business, I am in urgent need of a call center agent who can handle a large volume of both inbound and outbound calls on a daily basis. I have the necessary skills, experience and capabilities to provide the highest quality customer service through answering customer calls efficiently and providing top-notch customer support. Additionally, I am able to make outbound calls part of our proactive customer service initiative to ensure customer satisfaction. I understand that you are looking for a call center agent who can handle a large volume of both inbound and outbound calls on a daily basis and provide customer service to your business' customers. If you choose me for this project, I promise to provide excellent verbal communication and problem-solving skills as well as an understanding of our industry to effectively assist customers.
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi there! Hope all is well! Your job post spark my attention! I have more than 5 years of experience as a Call Center agent. I handled both inbound and outbound calls. I am very used to handling high volume of calls. Given my experience, I have very good communication skills, interpersonal skills and I am a very efficient and productive worker. Please let me know if you need more information from me. Regards, Abegail Sarmiento
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi There, It looks like I'm a good fit! I have experience as a Customer Support. I am skilled in providing customer support, answering product-related questions, and offering information. I always ensure that the customer is satisfied with the service, which leads to retention. Additionally, I also manage a clothing store here in the Philippines where I handle customer service personally, so I am confident that I can efficiently handle the task. If you are interested, please know that I am just one click away. I will eagerly await your response! Talk soon! Michelle
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello my name is Donia I have experience in customer service in reality and adapt to pressures you will put your trust in the right person.
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Caro senhor/senhora, Me chamo Yasmin, é um prazer participar desta pré-inscrição. Estou oferecendo meus serviços em Habilidades e experiência relevantes como, edição de PDF, Excel, PowerPoint. Excelente expresso com atendimento ao público, call center, atendimento ativo/receptivo, atendimento presencial. Ao dispor para oferecer minhas habilidades e experiências para empresa, grata pela oportunidade.
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello Client, I trust this message meets you well. I would say I fit perfectly for the role as described by you as I am experienced call center agent who is proficient and empathetic in dealings with clients. I am able to handle large volume of calls and still be attentive to details. I am available to jump on this job to ensure your clients have a great experience while talking to me and am open to long term working relationship with you. Looking forward to getting more details about the job so work can start in earnest as am open to negotiations. Regards Omobolanle Johnson
$12 USD in 40 days
5.0 (1 review)
0.0
0.0
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saya sangat kreatif proyek ini cocok buat saya saya sangat jujur salam bekerja dan pekerja keras ada di diri saya
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello Going through the work descriptions,I am very confident that I can go far and beyond your expectations ,with over 5 years of experience in cold calling, customer communication and satisfaction that has tremendously impacted my team that I worked with. I also have a very vast knowledge of CRM tools to help communicate and troubleshoot customer problems. If you are looking for the best candidate to exceed your expectations, kindly hire me. Thank you.
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi there, I would be happy to be your call center agent and provide top notch service to your customers. I have 4+ years of proven experience as a customer service representative. I have worked for organisations such as Infosys and Vodafone. Throughout my experience, I have handled customers from US, UK, Australia and New Zealand. I'm fluent in English language and I have got excellent communication skills. I'm flexible with working hours and can work in any given time zone. I'm ready to dedicate 40 hours per week. Let us connect and discuss more about this role in detail. Thanks, Altaf
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hey there! I have 20+ years of experience in customer service. Excellent customer service has always been one of my passions. I know I am new here, but I can assure you - I am the best. I have always met my stats, even while answering a large number of calls. I am the voice of the company. I assure you that each customer will get the answers they need - I relay information in a step-by-step process that all customers love I am patient, and can show empathy when needed. I would be interested in chatting with you regarding my skill set and all the knowledge I have acquired over the years. We can also negotiate on hourly pay, especially since I am new. This opportunity is perfect for my first hire. I truly believe I am the perfect choice in any customer service position - yes, I am that good! I can't wait to hear from you.
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi there! I understand from your project description that you're looking for a proficient call center specialist to handle a large volume of both inbound and outbound calls on a daily basis. As a rapidly growing business, I am in urgent need of someone who can handle this volume of calls. I have extensive experience in both call centers and similar customer service roles, which gives me the necessary skills to effectively assist customers. My deep understanding of the industry and ability to manage high-volume calls efficiently make me the perfect fit for this project. I believe I would be an excellent fit for your company and would love the opportunity to discuss further how I could make your job easier and increase productivity. Please feel free to reach out to me if you have any questions or would like more information about my skills, experience or other aspects of my profile.
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello,my name is shubham I'm a call centre agent, i have 3year experience , I have sales experience also Please let me know. I'm waiting for your reply
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I worked as a technical support representative in a telecommunications company, where I handled both inbound and outbound calls as needed. I am capable of managing call queues while providing excellent customer service to satisfy our  prospective customers. I may not the best bidder, but I believe I can be fit and suitable for this particular project. Hearing from you again would be wonderful.
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Good day! In regards with the job requirements specified above, I am very confident that I can deliver effectively all the qualifications that you are looking for. I have past experience as a customer service representative (ATT account), credit repair specialist, lead generation specialist, appointment setter, data entry and as an administrative officer. In these experiences, I have already develop a strong work ethic, time management, strong organizational skills, customer service, customer support, credit reporting and analysis, grant writing, funding contract writing, calendar management, email management, handling customer inquiries via call and email, sales and phone etiquette. I am also a part time social media manager of a credit repair company before and I handled my clients several social media accounts. I am also a Bachelor's Degree holder in Business Management. With this, I know I will surely be a great fit to this position. Hoping for your response. Thank you for considering me!
$11 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I have a more than 1 year of experience in appointment setter & cold calling. I have several method to reach out the prospect through social media. I worked for upcult community as an appointment setter and as a cold caller. And also worked for Adgain agency & c4 marketing. I think that I have a similar experience that you posted above. If you select me for this role I definitely look forward to work for you. Thank you
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, my name is ehsan and I'm a proficient call center specialist with over 10 years of experience in the field. As you mentioned that you are urgently need of a proficient call center agent who can handle a large volume of both inbound and outbound calls on a daily basis, I believe I am the perfect person for the job. My extensive background in customer service and call center representatives make me an ideal candidate for this project as I have the skills necessary to provide top-notch customer support while managing high-volume calls efficiently. Additionally, I have proven experience as a call center representative or similar role which makes me an excellent choice for this project. I understand that accuracy is important when it comes to project like this so my commitment to providing accurate results within specified time frames is something you can count on during the freelancing process. Additionally, my availability 24/7 makes it easy for you to reach me if needed even during weekends or late at night when other freelancers might be sleeping.
$10 USD in 40 days
0.0 (0 reviews)
0.0
0.0

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Kansas City, United States
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Member since Oct 25, 2023

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